SOLVED | Help! "A low-level exception occurred in: Adobe Player (Player:11)'.

[carlar44517643]

I'm in a desperate situation. I'm having a problem with Premier that is crashing every time I tried to play a sequence and an error appears "A low-level exception occurred in: Adobe Player (Player:11)'.

I converted some of my archival footage because I was told that maybe was the MP4 clips. But even though I converted to MOV the problem still happening...

They also told me to copy everything in a new sequence and nothing 😞

I googled a thousand things and nothing is helping!

Would someone able to help? I would really appreciated

[carlar44517643 · Accepted solution]

Just for everyone. My PP 2020 had a bug that al the clips with more than 200% speed were making my project crash and give me that error. Chagning the speed at 199 fixed the problem. Hopefully the fix the bug soon. 

[Caddies Southend]

I only ever started recieving this error when I changed my GPU over to a newer (GTX 1660ti)

Don't know if that's of any relevance to anyone? 😛

[Angelisa5EBD]

Deacreasing the speed under 200 looks it fixed my error.

[Alexa Margarette5D6D]

@carlar44517643 thank you very much for this note it helped me a lot been losing my mind about what this error means I tried so many tutorials but this really helps me.

[nsheppard@jansoncom.com]

You said you converted it to .mov, but that doesn't mean much. .mov is a container. Is the file an uncompressed format like ProRes or Animation?

See my reply and explaination to the same issue here: https://community.adobe.com/t5/premiere-pro/help-adobe-premiere-pro-cc-2020-error-a-low-level-except...