Stuck on "Creating Captions...".

[Rogerio29196610pvzo]

Transcript works normally but when I press to Create Captions it gets stuck on this loading bar that doesn't move whatsover.

[Stan Jones]

Upvote this bug report:

https://community.adobe.com/t5/premiere-pro-bugs/cannot-create-captions-from-transcription/idi-p/137...

I have not been able to replicate. I don't think a workaround has been reported.

Stan

[Rogerio29196610pvzo]

Thank you! I went back to v22.6.4 and it seems it's back working. 

I might stick to this version now.

[Islah250262717l7g]

How do you do this?

[Islah250262717l7g]

I keep having the same issue, can someone help?

[Stan Jones]

@Islah250262717l7g,

I thought the probable bug involved here had been fixed. What version of PR are you using? What OS?

See this post for a possible option:

https://community.adobe.com/t5/premiere-pro-discussions/premiere-pro-creating-captions-stuck-wont-ev...

Stan

[Islah250262717l7g]

Version: Premiere Pro CC 24.6.4 (Build 3) 

PC build info:

Device name ISLAHPC
Processor AMD Ryzen 9 3900X 12-Core Processor 3.79 GHz
Installed RAM 32.0 GB
Device ID 4751219E-25B2-4BA1-82D1-18056452791B
Product ID 00331-10000-00001-AA781
System type 64-bit operating system, x64-based processor

[Stan Jones]

@Islah250262717l7g,

Thanks for the info.

Are you getting the exact screenshot in the original post above? Or does yours show zero percent?

Look in the Creative Cloud Desktop for Premiere Pro 2024 and click the 3 dots, then click Get Add-ons. Does it show the language pack for your language as "added"?

Stan