Tabs wont work

[The Neophyte]

Every time i click on the effects or graphics tab at the top, The program goes blank and freezes up. i have the most up to date patch, plenty of storage space, and im using my beast of a PC, so i know its not any of my hardware. im assuming i have some sort of option selected that i shouldn't or something.

[excited_Genie16B8]

There's no user setting to make the software work like that.  Something went weird on your system.

Have you tried resetting those workspaces that go funky?

[The Neophyte]

Ive reinstalled the entire suite...still doing it

[excited_Genie16B8]

That's not quite the same thing.

Have you tried resetting those workspaces that go funky?

[The Neophyte]

what do you mean by "resetting" its a fresh program, nothing to reset

[excited_Genie16B8]

The option is under the Windows menu.

[The Neophyte]

just did it. as i do not have any "saved Layouts" to reset to, it didnt do anything...as i said, i JUST reinstalled it, and there are no saved presettings. everything is at Default right now.

[excited_Genie16B8]

The "Saved Layout" would be the defaults that come with the software, if you haven't yet created any new saves.

The reinstall won't necessarily reset those, as preferences aren't by default fully erased with a normal Uninstall, and the default option is for workspaces to come in as part of the project.  So in these ways, a corrupt workspace could have been the issue.

Try Step 3a or b below.

Unofficial Premiere Pro Troubleshooting Guide

[The Neophyte]

Im running a GTX 1060 with the exact same updated driver from when it was working fine; so no driver to update, and i dont feel that backdating driver would help, and this GPU Driver worked fine 2017. i feel its a CC 2018 Issue

[excited_Genie16B8]

It could be.  I don't have the issue here using a 1070, though.  Something seems to have gone weird with your machine.

I don't know that an older drive would help.  It's just something you can try that sometimes works.

[The Neophyte]

Ill try it out

Im pretty A-retentive about my rig, so its running well. ill try it out.

[The Neophyte]

tried back dating a couple old drivers, didnt work. still does it. any other ideas?

[Stan Jones]

Same problem in 2017? Or did you uninstall it?

Is it only the Effects and Graphics tabs? Or others?

Can you select tabs using keyboard commands? For example, Shift-7 is Effects.

[The Neophyte]

it worked fine in 2017. once i updated to 2018 it started doing it. i uninstalled it (for other reasons also) and reinstalled and still was doing it.

I was able to get into the Audio tab. havnt tried other yet.

When I Shift-7 it brings up the tools in the Projects window; but not by clicking it on the top tabs which i prefer....also, im not seeing that Graphics tab has a hot key, so maybe i will need to try to assign it - still goes blank though.

[Stan Jones]

That's progress even if it is not a fix.

Re 2017, I was asking if you still have 2017 installed and if it shows the problem now.

For testing, you can access any panel by using alt-W (the window menu), and arrowing to the desired panel.

In any event, being able to access a panel by keyboard, and not by mouse, points to the possibility of a mouse or mouse driver issue.

Sure is an odd problem!

[The Neophyte]

No, as stated, I have the most up to date version 2018 right now. I don't have any other issues using my mouse so that would be odd. I'll check out the shift w

[excited_Genie16B8]

The only other idea I have is Step 4d below.

Unofficial Premiere Pro Troubleshooting Guide

[The Neophyte]

This is my dedicated editing rig.

[kevinc94605330]

I just logged on these forums to ask the exact same thing. Was editing yesterday, everything worked fine, just now I had to edit something and cannot open the COLOR panel/ workspace. This worked before perfectly. I've tried opening different projects, no luck. Really strange. In my case all other tabs do work, but I get the same screen you're showing for the COLOR workspace.

(FYI: I'm running Premiere 2018 on Mac).

[Meg The Dog]

In the Color Workspace (or any workspace that is going black or blank), go to the menu Window > Workspaces > Reset to Saved Layout.

MtD

[kevinc94605330]

Thanks Meg, but that didn't do the trick. This however, did work for me:

Find the folder below and delete the contents of the "Layouts" folder. Empty trash. Restart Premiere. Voila it works again.

Mac:

/Users/[username]/Documents/Adobe/Premiere Pro/11.0/Profile-[username]/Layouts

Win:

C:Users[username]/Documents/Adobe/Premiere Pro/11.0/Profile-[username]/Layouts

[The Neophyte]

didnt work.... this is super frustrating

[excited_Genie16B8]

Try Step 2f.  If that doesn't work, Step 2k.  Report back.

Unofficial Premiere Pro Troubleshooting Guide

[Hermer22]

I am having the same exact problems. It is very dumb. Any luck solving this issue?

[The Neophyte]

please read above threads first: already discussed that. not solving the problem.