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This file contains some media which isn’t compatible with QuickTime Player.

New Here ,
Mar 16, 2022 Mar 16, 2022

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This file contains some media which isn’t compatible with QuickTime Player.

 

It happens all the time when export in Premiere.

got iMac m1.

I dont know why this problems always pops up..

somebody know how to fix it? help

thanks. !

TOPICS
Editing , Error or problem , Export

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Adobe Employee ,
Mar 16, 2022 Mar 16, 2022

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That is worrisome, Horacio. Sorry to hear that! Are you exporting H.264 at HD or 4K? If not, what are your settings looking like? Can you post a screenshot? I have not seen such a problem with my exports, so something has gone awry.

 

Thanks,
Kevin

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New Here ,
Mar 16, 2022 Mar 16, 2022

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hi kevin , yes h.264 in HD,56748ef3-f5fb-4fca-8170-22c7cd3908df.JPGea965c6d-e97e-47b9-9206-bab7155c834e.JPG

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New Here ,
Mar 16, 2022 Mar 16, 2022

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thanks for answer kevin, i hope you can help me with trhis problem , im posting another image, hope good for you to check whats ahappens..IMG_3250.PNG

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Adobe Employee ,
Mar 16, 2022 Mar 16, 2022

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Horacio,

Hey man. Thanks for all the screenshots. Very helpful! It appears that you are exporting with HDR settings. Do you intend to export HDR? Let me know, OK?

 

Thanks!
Kevin

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New Here ,
Mar 16, 2022 Mar 16, 2022

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not, but jsut try different methonds and any works 

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New Here ,
Mar 16, 2022 Mar 16, 2022

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i read in other post about use prores 4444 , i did it but dont works , so im still looking to see whats the export problem, thanks kevin.

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Community Expert ,
Mar 16, 2022 Mar 16, 2022

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That's a lot of interesting export settings Horacio. My questions for you: What kind of exported file are you looking to create? Is this for YouTube? A file to share via email of social network? Do you have a particular codec you need or want to use? What about resolution?

 

To help you choose the right export setting, we need to know what you're wanting the end result to be.

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New Here ,
Nov 04, 2022 Nov 04, 2022

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I'm having the same issue. I'm exporting in a Rec.2100 HLG color space for HDR footage. And the exported file can't be opened in Quicktime. My intended goal for the video is just posting to Instagram. Would love some help here!

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