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Obrigado
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Do you have the correct sequence open?
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Sim olha o video..
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I am guessing clips are on the timeline and showing in the Program Monitor but meanwhile disappear from the timeline. Seen some other users mention this error.
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Exactally that error
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No, I put a file that show's The error
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No, I put a file that show's The error
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Sorry, I didn't look closely enough at your screen capture.
See here:
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Não, o meu problema é diferente a mim o vÃdeo passa no preview mas na time line não aparece os takes a linha do tempo fica toda preta.
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Bob, that is not either.
Clips on the timeline are disappearing like they are invisible while still shown in Program monitor.
Unable to find other posts with same issue.
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Certo mas com a versão anterior não tinha esse problema, pelo que pagamos pelo programa deveria haver uma linha de apoio.
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Sorry but I dont have a solution for you.
this is a user to user forum.
Best is to contact Adobe support over chat.
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pelo que pagamos pelo programa deveria haver uma linha de apoio.
By @Kelly_Gouveia LDA8158
Please go to Adobe Customer Service (Make sure to sign in to your Adobe account first and allow popups and cookies in your browser. You may not be able to see the chat window if using a VPN.):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.
When connected to an agent, ask to be connected to the Video Queue.