Unable to Activate Panels w/ Keyboard Shortcuts

[brentoncov]

New Keyboard Shortcut visual aide is awesome.  But I used to be able to activate AUDIO TRACK MIXER, and TIMELINE panels with shortcuts and now I can't.  I used to be able to map to SHIFT + ESCAPE, but losing that is not a big deal. 

I need to be able to switch between active panels with my shortcuts, how can we get this back, has it been renamed?

[brentoncov]

Need quick resolution if possible.

[Averdahl]

I see similar issues as well. I cannot manually map keyboard commands to Program Monitor, Source Monitor and Timeline. Several keyboard shortcuts such as Extract dont work out-of-the-box without re-mapping them. Sometimes one must re-map twice for the change to take effect. When re-sizing the keyboard shortcut dialog the new size do not stick and is reset to it´s default size next time the window in opened. Very frustrating.

It´s a miracle that this new keyboard shortcut left the beta without those basic issues fixed.

Sorry, i have no solution for you, i can just confirm that there are issues.

[ppohio]

Hopefully this is something that can get fixed in a timely manner, the new keyboard features are a welcome update, but the inability to select panels will probably break quite a few users' workflows.

Kevin-Monahan​ maybe you can chime-in when you get a chance (I am sure it is a busy day for you). Is this is something that can be changed in a future release or has Adobe has changed the way the panels are referenced and therefore we'll have to get used to it. I'm hopeful it is just an oversight since un-learning our keyboard shortcuts is never fun.

[Kevin-Monahan]

Hi PPOhio,

You can make a feature request here.

Thanks,

Kevin

[Averdahl]

Kevin, don´t get me wrong here but i don´t think you understand the problem:

If i use the "Adobe Premiere Pro Default" keyboard set i can use Shift+1 to go to the Project panel and Shift+3 to go to the Timeline. I can re-map "Project" in the Keyboard Shortcut dialog from Shift+1 to let´s say 1. However, i cannot find, nor re-map, the shortcut (Shift+3) to the Timeline.

That´s one of the problems, some panels you can re-assign new keyboard shortcuts to while you cannot with Program Monitor, Source Monitor and Timeline.

To me it´s a bug and not a feature missing since one cannot map some panels while one can map other panels. This was not the case with Pre CC2017 versions of Premiere Pro and that´s why it brakes peoples workflows. There are other issues as well, read post #3 in this thread.

[brentoncov]

This has been a feature for a long time.  Is this really something I need to request or can't you just reimplement it?

[Unreasonable Media]

This is an important part of my workflow as well. Don't make me use the mouse for this!

[Averdahl · Accepted solution]

I did a test and found out this:

If i re-install Premiere Pro and open the Keyboad Shortcuts dialog i can see Timelines as an option in a new empty project and can see that the current command is Shift+3. If i then import one (1) clip into the project, create a timeline, place the media on it and open the Keyboard Shortcuts dialog the option to re-map Timelines are gone.

Bottom line:

Once one or more timelines are open in the timeline pane the option to manually re-map the keyboard shortcut disappears from the Keyboard Shortcuts dialog. Close all open timelines and the option should be back again in the Keyboard Shortcuts dialog. But, you can not map it to any key. I can map the alpha numeric 1 on to open the Project panel. I cannot any more map the alpha numeric 3 to open the Timeline. The the alpha numeric 3 worked on all Pre CC2017 versions and i have used that key for years. (I can map the alpha numeric 3, but it dont work for the Timeline.)

However, i am still is surprised that such a bug that has proven to be so easy to find left the beta phase. I can´t even use the keyboard shortcut for Extract without re-mapping it. I use Extract many, many times per/day...

[Unreasonable Media]

Editing my shortcuts in an empty project worked. Thanks!

[ppohio]

This worked great, thanks for figuring this out. It makes sense, in a way, because the application is trying to be "smart" and respond to what's actively available in the menubar. So when an active timeline exists, the window option disappears from the keyboard mappings because now there is a sub-menu under timeline with the name of the sequence.

Don't forget to submit a bug report so they can get this sorted on the next update. VERY thankful that switching to the timeline / program / source panels wasn't removed completely because I am completely reliant on them

[ElJayBronx]

I had the identical problem earlier today and it was solved by a really fine support rep: it's not a bug, it's a safety feature (somewhat misguided, I think, but done "for our own good"). Activating those shortcuts and saving the .kys file (custom keyboard layout) inside an empty project is the answer; it will then be useful in any project. Only problem: that shortcut doesn't show up on the visual keyboard. THAT is a bug, if anything is here. I'm not quite sure I buy the "feature" and "safety" aspect, but that's what I was told.

[Averdahl]

I had the identical problem earlier today and it was solved by a really fine support rep: it's not a bug, it's a safety feature

I wonder what they are trying to protect us from by this "safety feature"?

What´s next?:

"You cannot save projects unless you close all timelines, it´s a safety featre that protects you from saving unwanted edits."

[ZachMac]

Forgive the below the comment rant, but, IMO this isn't a valid safety feature, this is a hinderance. In a fluid work environment, sometimes it's nice to have the flexibility to change a shortcut on the fly. There has never been a lockout like this, and to have to "start fresh" by assigning shortcuts in a blank project is not only non-intuitive, it's a genuine PIA.