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Unable to close my computer properly after closing the program

New Here ,
Apr 03, 2023 Apr 03, 2023

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When ever I close the program, I will not be able to open the windows menu when pressing my windows key or pressing it on the screen, thus keeping me from closing my computer. (other than manually forcing it which isn't good) 

 

If there is a fix for this I would be most great full 

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correct answers 1 Pinned Reply

Adobe Employee , May 17, 2024 May 17, 2024

Hello @William29227566k59a,

Thanks for the message. It’s been a long time since you filed this bug, and I apologize for the lack of a response. Are you still having this issue? If so, the team will need more information from you to reproduce the bug. Can you provide the information required here? How do I write a bug report?

 

I'll move your post to the Discussions board while we await your information.

 

Thanks,


Kevin

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Adobe Employee ,
May 17, 2024 May 17, 2024

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Hello @William29227566k59a,

Thanks for the message. It’s been a long time since you filed this bug, and I apologize for the lack of a response. Are you still having this issue? If so, the team will need more information from you to reproduce the bug. Can you provide the information required here? How do I write a bug report?

 

I'll move your post to the Discussions board while we await your information.

 

Thanks,


Kevin

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