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Unable to install mc_enc_hevc.dll

New Here ,
Jun 13, 2021 Jun 13, 2021

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premiere problem mcenchevcdll 2.JPGpremiere problem mcenchevcdll.JPG

I have tried all solutions found through google and used the adobe cleaner to do a fresh install of premiere, nothing seems to get this DLL to load properly. I do have an active Adobe CC subscription as well.

 

  1. OS: Windows 10

  2. Version: Adobe Premiere Pro Version 15.2.0 (Build 35)

  3. System: 1700x 32gb RAM RTX 3070rakc

  4. Footage form Canon R5: H.265 4:2:2 10-bit UHD 4k @ 59.94fps

TOPICS
Crash, Error or problem, Freeze or hang

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New Here ,
Jun 15, 2021 Jun 15, 2021

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Same issue here.

Think it may have been from the recent Nvidia Driver or Windows update. I hope..

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Community Beginner ,
Jun 27, 2021 Jun 27, 2021

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same issue

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New Here ,
Aug 28, 2021 Aug 28, 2021

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Conseguiste solucionarlo?

 

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