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1

Unable to select audio channel (Modify Clip)

New Here ,
Mar 24, 2025 Mar 24, 2025

I am trying to change the audio channels of my clips to be just out of the right media source channel. However, the buttons to select (or cancel) are cut off from my pop-up window. And, since I'm unable to pick them I have to force quit Premiere Pro entirely.

 

This has happened on and off since the 2025 release. I'm currently using 25.1 on an Apple M2 Max with the latest update.

 

To reproduce the problem:

1: Right-click on the audio and select "Audio Channels..." 

When the modify clip window pops up - the issue is there (screenshot attached)

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correct answers 1 Pinned Reply

Adobe Employee , Mar 24, 2025 Mar 24, 2025

Hi @Sarah302415000hwl,

 

That definitely doesn't look correct.  If you hit escape, you should still be able to close the window out of the menu.  Can you tell me if you are using multiple monitors?   We need a few more details to try to help with the issue. Please see: How do I write a bug report?  Sorry for the frustration and thanks for reaching out.

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Adobe Employee ,
Mar 24, 2025 Mar 24, 2025

Hi @Sarah302415000hwl,

 

That definitely doesn't look correct.  If you hit escape, you should still be able to close the window out of the menu.  Can you tell me if you are using multiple monitors?   We need a few more details to try to help with the issue. Please see: How do I write a bug report?  Sorry for the frustration and thanks for reaching out.

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New Here ,
Mar 24, 2025 Mar 24, 2025

Hi Rach -

 

Thanks for the quick response. I hadn't considered that it could be an issue because I'm using multiple monitors. I removed the monitors and the function worked as expected. Once I plugged the monitors back in, it was back to the same issue.

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Participant ,
Oct 03, 2025 Oct 03, 2025

Yeah, this is really messed up.  I'm experiencing the same issue -- and can't change the audio config of a clip because of it.  There's no (visible) "save" or "ok" or even "cancel" option available in the pop-up window.  So all I can do is "escape" out of the window -- but then changes aren't saved.  It's unacceptable for Adobe to no allow editors to modify elements JUST because they're using a 2nd monitor (which probably 80% of users do, and certainly 95% of real editors do.)  @Adobe please fix!

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Community Expert ,
9 hours ago 9 hours ago
LATEST

@RedDirt,

 

I agree; it certainly seems like a bug. Mac or PC? I am Win 11, PR 25.5.0, and I see the OK/Cancel buttons in the Modify clip window, accessed from the Timeline or Project Panel.

 

I have a second monitor connected via the PC graphics card, and using Transmit to send the Program Monitor output. I also changed so I had one panel in the second monitor and moved the modify clip window there. Nothing I do results in loss of the Okay/Cancel buttons. 

 

Re Ann's point: your options are limited when you pick Audio Channels from the timeline. But you should still see OK/Cancel.

 

Do you get the same problem whether you are accessing from the Timeline or the Project Panel?

 

Stan

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Adobe Employee ,
Mar 24, 2025 Mar 24, 2025

I would check each monitor's display resolution and see if changing that can resolve the issue.  

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Community Expert ,
Oct 03, 2025 Oct 03, 2025

Changing audio channel format is done in the Project window, not in the timeline.

When done drag to the timeline.

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