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Unsupported video drivers

New Here ,
Oct 24, 2021 Oct 24, 2021

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Hi all,

I've edited using mostly CS6, and recently made the jump to CC. When I tried to open it, it said I had two different unsupported video drivers Intel(R) UHD Graphics 630, and NVIDIA GeForce GTX 1050... I tried following the steps to update my video driver, but after downloading the software, my computer won't install it for some reason... I'm not a computer savy person, does anyone have a solution for my problem or know how to help?

 

Thanks

 

[title edited by mod]

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Editing, Error or problem, Hardware or GPU, Performance, User interface or workspaces

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correct answers 1 Correct answer

Adobe Community Professional , Oct 25, 2021 Oct 25, 2021
Best is to contact support, they can have a look at your computer.

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Adobe Community Professional ,
Oct 25, 2021 Oct 25, 2021

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Best is to contact support, they can have a look at your computer.

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