• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Unwanted glitch Sony FS5II Footage - Frame substitution recursion error

New Here ,
Oct 09, 2024 Oct 09, 2024

Copy link to clipboard

Copied

I've tried everything that I have seen in this FAQ forum, but nothing works. Original footage does not have the glitch, but it never fails to glitch when working on a project and permanently ruins the footage upon building my project larger. This glitch is visible upon export and is costing me a lot of time to troubleshoot. This issue never fails to happen with this camera. I never have this issue with any other Sony camera whether it be the FX30, 3, or 6, Sony A1, A7III, A7sIII, or the A7rIV. At this point, I have tried everything from switching codecs to time codes and frame rates. I have tried deleting my Media cache, closing the project, reopening the project, deleting the render files, and rendering again. Closing the project, and creating a new project to import the project that I was working on in the new project, nevertheless, it failed me time and time again. Using a H264/HEVC encoder.

 

More about the FS5II camera, shot in XVAC QFHD, REC: 2160/24P 100MBPS. Proxy rec mode ON - 1280x720 (Proxies were attached to original footage upon export)

Video out: SDI/HDMI: 2160P/1080P/480i, Video Output: 24p/30p

 

Below I have attached some examples of what it looks like for me. 

I am up to date on all updates for studio/game drivers, updated Windows not too long ago, running on Windows 11, version 23H2. I have over 2tb of storage room available on my internal ssd.  My CPU is the 13th gen Intel Core  i7-13700KF. GPU is Nvidia RTX 3080. 32gb of RAM.

 

I am really lost at this point and just want to get this project done so I never have to look back. Any advice would be helpful. Thank you. Below I have attached my examples.

 

Now it acts right.jpg

Most every time, the glitch is apparent in the timeline, but anytime I want to show anyone it wants to act as if it was normal.

 

on export.jpg

The video is played back using a VLC player and the glitch is apparent. 

 

properties .jpgsequence settings.jpg

 

More examples. 

 Glitch 1.pngGlitch 2.pngOrig.png Original Slog 3 RAW footage, with no glitch upon playback in VLC player. 

TOPICS
Editing , Error or problem , Export , Formats , Freeze or hang , How to

Views

124

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Oct 09, 2024 Oct 09, 2024

Copy link to clipboard

Copied

Two questions.

 

  1.  Have you tried going to Software Only, in the Project Settings dialog, to see if it is somehow GPU related?
  2. Have you tried the 25.x public beta, which has massive format changes and will ship as the new main version next week?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Oct 11, 2024 Oct 11, 2024

Copy link to clipboard

Copied

Hello Neil, thank you for reaching out. 

 

I did not think of switching to software only in the project settings, which seemed to help. After you mentioned the beta, I also downloaded it to be on the safe side. It seemed to be functioning normally for a bit but now it keeps crashing mid-project. It wont give me crash report but I can show you the error messages I get when editing.

 

error message - 2.jpg

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Oct 11, 2024 Oct 11, 2024

Copy link to clipboard

Copied

LATEST

That freaking "retrieving frame" error that's been plaguing so many this cycle ... dang. I'd hoped it was gone with the new series.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines