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I recently shot 4K, XAVC footage from a Sony pxw-z90v. I imported the MXF files just fine into premiere, edited it with pictures, some AVCHD 1080 footage, but when I try to export, I get an import error: Importer returned bad result.
Can someone help me export this project to something that would be compatible with youtube? I tried to export it as H.264 and MXF OP1a, and they both give me an import error.
Any help would be greatly appreciated!
Are you exporting directly out of Premiere? Try hitting queue instead of export at the bottom of your export settings, and it'll send your export to Adobe Media Encoder (make sure it's installed!), which may be able to handle the export easier.
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Are you exporting directly out of Premiere? Try hitting queue instead of export at the bottom of your export settings, and it'll send your export to Adobe Media Encoder (make sure it's installed!), which may be able to handle the export easier.
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I work with files from that camera frequently and have not see this issue.
See this thread, there are a couple of suggestions marked helpful in it:
Error compiling movie - Import error - Importer returned bad result
MtD
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What do you normally set your sequence settings to and what are your export settings? Im sure I messed one of those up along the way. Even though I shot in 4k, I am exporting a HD version.
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That actually shouldn't matter. H.264 is a good codec for uploading to YouTube, so aim for that. If you're exporting 24-30fps, 10-15Mbps should be good for bitrate; 15-25Mbps for if you're doing 60fps.
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I edit in 4K and deliver in the formats needed. Note that one of the "solutions" in the thread was simply switching the timeline from Scale to Frame Size to Set to Frame Size. You might try that suggestion first.
I have Set to Frame Size set as a default behavior:
You might need to re-insert any material that was scaled by the other setting.
MtD
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Thanks all. I updated Encoder and used that to encode rather than premiere and it worked!
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Sweet! Glad you were able to figure it out
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