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Video - Distorted Pixels Issue

New Here ,
Mar 10, 2017 Mar 10, 2017

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When trying to play/scrub footage I get distorted pixels in the display window. (See attached image)

I've been running into this issue with both Premier and After Effects. I'm worried it might be a Hardware issue, but I thought I'd see if anyone else has had this problem and what solutions might be out there.

Thanks,

- Hunter

Screen Shot 2017-02-21 at 9.07.46 AM.png

Computer/Software Specs:

Latest Version of Creative Cloud, Premier and AE installed.

OSX Yosemite 10.10.5 (14F2109)

iMac (27-inch, Late 2013) 1TB HD (558 GB Free Space)

3.5 GHz Intel Core i7

32 GB 1600 MHz DDR3

NVIDIA GeForce GTX 780M 4096 MB

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LEGEND ,
Mar 10, 2017 Mar 10, 2017

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Try installing a new Vid Card Driver.

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New Here ,
Mar 10, 2017 Mar 10, 2017

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Thanks for the reply,

My Video Card Driver is currently up to date. Are you saying I should consider re-installing it?

Thanks!

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LEGEND ,
Mar 10, 2017 Mar 10, 2017

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Well you could try that or roll back one..

When did it start and what else happened around that time?

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New Here ,
Mar 13, 2017 Mar 13, 2017

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I'll give that a shot.

Nothing else noticeable happened when the issue occurred. I've noticed longer render time than usual though. 

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Apr 17, 2017 Apr 17, 2017

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Hi Hnbennett,

Can you please confirm if the issue that you were facing has been resolved or not?

In case if it hasn't been fixed yet please let us know and I will be glad to assist you.

Thanks,

Kulpreet Singh

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