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Video freezing while exporting

New Here ,
Dec 06, 2016 Dec 06, 2016

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I'm trying to edit a 33min video on premiere, but every time I try to render it it stops midway and then freezes. I've deleted my preferences, my media cache, and nothing works! I'm going crazy, I've been trying to edit this video for more than a week now and I really need it! What can I do? Also, it happens the same thing on After Effets.

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Community Expert ,
Dec 06, 2016 Dec 06, 2016

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Exactly what is INSIDE the video you are editing?

Report back with the codec details of your file, use the programs below... A screen shot works well to SHOW people what you are doing - For Windows Internet Explorer press the PRINT SCREEN button on your keyboard, and then do CTRL-V to paste the screen print from the clipboard into a forum message

Free programs to get file information for PC/Mac http://mediaarea.net/en/MediaInfo/Download POST IN TREE VIEW

More information needed for someone to help... please click below and provide the requested information

-Premiere Pro Video Editing Information FAQ http://forums.adobe.com/message/4200840

-WITH Exactly which version of Premiere Pro

-WITH the brand/model graphics adapter (ATI or nVidia or ???) and exact driver version

-Do not count on Windows to be fully up to date when it comes to device drivers

-Go to the vendor site to be sure you have an updated driver for your graphic adapter

•nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us

•ATI Driver Autodetect http://support.amd.com/en-us/download/auto-detect-tool

-WITH have you recently updated to the very latest Mac or Windows operating systems?

--Both Windows 10 and Mac El Capitan have been known to cause problems... what is YOUR operating system?

-WITH exactly what are the codec details of what you are editing?

-WITH what effects are you using with the video?

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New Here ,
Dec 06, 2016 Dec 06, 2016

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2016-12-06.png

This is my timeline; its just one large video (screen recorded) chopped into a 33min video. it also has one short video recorded with my camera. The audio is .wav and here are some titles at the end of it. Honestly, this isnt the first time ive recorded with a screen recorded video, a camera footage, and .wav audio. Also, ive edited previous videos with the same settings. The video has H.264 format.

I have Adobe Premiere Pro cs6 ver 6.0.0

Laptop HP Pavilion TouchSmat

Processor: AMD A10-5745M APU with Radeon (tm) HD Graphics 2.10 GHz

System ype: 64 bit

Windows 10

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Community Expert ,
Dec 06, 2016 Dec 06, 2016

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Idajock wrote:

this isnt the first time ive recorded with a screen recorded video, a camera footage, and .wav audio. Also, ive edited previous videos with the same settings.

Were they as long as this one?

How much RAM and free hard drive space do you have?

What is your hard drive setup (how many, what kind, and how full, what is on each drive)?

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New Here ,
Dec 06, 2016 Dec 06, 2016

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Yes, I've even edited an hour long video and everything was fine.

I'm using a brand new external hardrive so theres no problem with that.

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Adobe Employee ,
Dec 06, 2016 Dec 06, 2016

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Hi Idajock,

Your past history indicates no problem....

Yes, I've even edited an hour long video and everything was fine.

until...

I'm using a brand new external hardrive so theres no problem with that.

What makes you so sure there's no problem with a new hardware component added to your system?? I'd be looking at that. It might be formatted incorrectly.

Perhaps you might try exporting to a different hard drive and see how that behaves.

Thanks,
Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio

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New Here ,
Dec 06, 2016 Dec 06, 2016

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I mean, yes its new, but i've been using it with my other videos (including the hour long video)

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Adobe Employee ,
Dec 06, 2016 Dec 06, 2016

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Hi Idajock,

The only other thing that sticks out is your workflow.

  • What is different between this video and the one that was successful?

Have you tried copying and pasting into a new sequence? Perhaps your sequence is corrupt?

Thanks,
Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio

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New Here ,
Dec 06, 2016 Dec 06, 2016

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The difference might be the way it was recorded, but other than that its exactly the same.

Yes, I've tried copying it into a new sequence and nothing happens. In fact, after this happened for the first time, I decided to edit the video all over again, so this is version 2 and it still happens.

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Adobe Employee ,
Dec 06, 2016 Dec 06, 2016

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Hi Idajock,

Do tell us about the recording process. It is not a standard recording from a camcorder? If not, you may have to rip it first to get a constant frame rate.

Thanks,
Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio

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New Here ,
Dec 06, 2016 Dec 06, 2016

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I used Bandicam to record, which I have used for my other videos, but this time I set my settings so the primary audio track (audio from my laptop) and the secondary audio track (my voice) were saved separately.

What do you mean with "have to rip it first to get a constant frame rate"?

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Advisor ,
Dec 06, 2016 Dec 06, 2016

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Use MediaInfo, tree view, to determine if your video is at a variable or constant rate. If a variable rate then use handbrake.fr/ to convert to a constant rate.

Also, is your external drive operating at 5400 rpm or 7200 rpm? You preferably need a drive operating at least at 7200 rpm unless it's an SSD.

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LEGEND ,
Dec 06, 2016 Dec 06, 2016

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