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I switched the "video rendering and playback" to Mercury Playback Engine software only, like someone mentioned, and it worked!! YAY
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I've never seen this before. I've been editing video, the same kind of video (codecs) for many years and editing in premiere for at least 15 years and have never had this sort of warning or indication that anything like this was wrong. Why are there decode errors in less than five frames? is it something wrong with premiere or my computer? and what does it mean when this error shows repeatedly?
It just happened again. This time I'm editing something new. It started with the program monitor locking up. Instantly then the frame substitution and error messages. Now the program monitor is black (see below). This is a new computer build (i9 9900K, 2080 Ti, 64 Gb RAM, SSD's & m.2 for OS/programs). I was editing along nicely and then about 30 minutes in this happened. I've only had this build about a month and a half. Adobe just started doing this though on my older computer (first gen i7 980x, 24 Gb Ram, GTX 680 if I recall correctly) with an entirely different project. I moved that project to my new computer and it was still doing it. I just don't recall if the project totally locked up and the warnings were more media related, usually at least. I've done countless things to resolve this from changing video drivers, to reinstalling, etc... some where adobe typekit font issues also, until finally two new projects more later everything finally smoothed out. Now this. seems to be happening again.
Here's what I got again, today in a different project. This time it started with 3 messages regarding frame substitution. Then every time I go back and forth between typing here (typing this) and premiere I'm seeing a long list of "error retrieving frame" (...22 through ...56ish)
Now the screen is black.
Now, granted, I pushed this project a little harder. I've had this project open since last night. I've the computer asleep in between editing. And this project has two 4K and 1 360 video track (just showing it flat though of course). But these factors where not the case at all when this has happened before.
After restarting the program to resume editing I got this:
I'll follow back up.
Alrighty adobe people, still getting warnings that inhibit my workflow. Does adobe care? If so please help me FIX THIS!
this is the project and where i started getting the dreaded nightmare warnings. This time I was simply adding a blur (you may be able to tell from the image)
Please help with answers, saying "I think the underlying issue is what needs resolution, not the warning method." does not help in any way. Of course the underlying issue, not the warning, needs to be resolved. Do you think I'm trying to resolve just the warning and not the issue, really? Are you suggesting I somehow fix the issue without knowing what it is and how? Are you suggesting I don't share the warning to help troubleshoot it? Or are you suggesting I don't come here with these questions? Please, you really don't have to answer these questions. I don't have time for this kind of dialog. I don't think anyone on the planet does really. Life is too short and I'm trying to be creative, not an adobe forum regular. Please only share ways to prevent this from happening so that I may be creative with this so called creative suite that I have been paying for every month. I have lost so many hours by this point that if I was paid my normal hourly wage for those hours I would have a lifetime subscription paid up. If I wasn't so busy I would already be trying Davinci Resolve and hopefully getting as far away from adobe trash as possible by now.
This year has been insane. First on my older build that was fine for like almost ten years until very recently. Then I build a completely new computer with all the latest greatest and still problems like crazy. Adobe has gone down hell like and elephant dropped from the sky. Here the problem is again today, completely different project.
At first when the error occurred the timeline was inaccessible, then was suddenly accessible but totally locked:
So, I reinstalled windows, video drivers, everything from scratch and as right as possible. I even paid my friend who works on computers for a living. So, my computer is super solid. I did this because Adobe Tech support said I needed to contact microsoft because in event viewer I had some sort of error with .dll or something. Well, everything is working great, started a new project, and about 30 minutes into editing bam, the insanity starts over again. So, I just downloaded the two Codecs you suggested (although, after downloading them and unzipping them neither says QuickTime, both have the same name "AvidCodecsLESetup" so that's confusing). I just install them and I'm about to try editing again for a bit. I'll be editing a lot over the next few days. So we'll see how this goes:
Nope, installing those two codecs (that were free) didn't work. I'm losing so much time and paying for it with this adobe stuff enough. I don't think I should start spending more money on a codec yet unless this is absolutely going to fix it. Here's what happened again after shutting the program down, installing those codecs (by downloading, extracting, and then double clicking the application file in each), opened premiere back up, and then editing for about an hour.
Still, after all I've done: building a new computer that is top shelf, rolling back drivers, using creator drivers, lettings "adobe tech support" access and look at my computer, reinstalling OS and all programs, installing a couple of codecs, and this latest update last night, after all this I'm still getting interrupted after about an hour of editing.
What does a person do???
The warnings happen every project and most of my projects lately have had different assets. So, it isn't a bad project at all and it doesn't seem to be related to the assets. I've been editing Sony m2ts clips for years so I don't know why that would matter. And it doesn't happen right away, I can edit perfectly without any problems for about an hour before it happens. Then when it happens I need to close the project and re-open it to start editing again, so if it was the clip it seems like it would be consistently happening. The last couple of times it happened I could close/reopen the project and edit for about an hour and the second time around adobe wouldn't even open without a fatal error.
It just happened again. It also references a .png file.
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