Welcome to the NEW Premiere Pro Community!

[Colin_F2188]

Hello & Welcome to the NEW Premiere Pro Support Community!

My name is Colin and I am your community manager responsible for managing this community along with Kevin, Caroline, Rameez, Sumeet and Shivangi. We are super stoked to have you join us in this new support community. 

This community will be a one-stop-shop for all your questions, answers, educational content, concerns, and even the coveted viritual Hi5!

If you have any questions or comments about this new community, please feel free to post here... We are listening!

Best,

Colin

[ah_photo]

Cheers! Liking the new look!

I guess I have two small questions:

• Any plans for a dark mode in the future? Maybe a nice little Pr-esque dark grey perhaps? (would really love this)
• I noticed "@" tagging doesn't seem to be able to tag users anymore, just posts/content. Is that by design?

Thanks!

[Colin_F2188]

Thanks!! Will be sure to pass along the kind words to the team behind the scenes!!

• Great suggestion, I'll absolutely pass that along.
• Yes, that is by design (temporarily)... we are still working through a few kinks (such as tagging user) so just hang tight and we will continue to update. Thanks!

Thanks!

Colin

[Chad Baker]

Re: dark mode - If you use the Stylus extension for Chrome, you might find a theme that someone (hastily) created there. Unofficial and unsupported, of course.

[ah_photo]

-

[Ann Bens]

Where are all the faqs, documents, AME, CS6 posts, Encore posts?

[Peru Bob]

The old FAQs are still there and some need to be modified:

https://community.adobe.com/t5/Photoshop/FAQ-How-do-I-capture-and-post-a-screen-shot-or-video/td-p/3...

[Ann Bens]

Dont mean those. The ones Kevin wrote for Premiere.

Such as 'Why is my gpu not available............'.

[Ann Bens]

And the rest??

[Ann Bens]

And how to find them? the only way for now is if you have bookmarked them.

[Brandon Loshe]

In BlueJeans the meeting that I watched, David Kastendick said that the overview stuff would get moved over in the next week or so. Didn't say when exactly, though.

[Colin_F2188]

Hey Ann! Thanks for the question. We are definitely working through some things but most of the docs have been moved over. Have you tried to use the 'Search' to identify? You can also use the 'Topics' listed to the right of the board pages to filter... Encore, FAQ, etc. are also listed for quick reference.

I was able to find the FAQ you mentioned but if there are others that didn't move over, please let me know and I'll investigate. In the meantime, keep providing your feedback on this new community!

Thanks

Colin

[Ann Bens]

But how is one to know they even exist. There is no section special for these faq and doc.

For now they are just buried in the Topics buttons and woven into regular conversations.

[RESH]

Well first...this "new" communuity site wouldn't let me have the name I used just a few days ago, BNC10—said it was used. So I had to revert to my even older user name RESH. Now I've lost all my points.

So can you reattach my profile back to my BNC10 name? Or at least move those points back to this username?

And one critique—this design is too glaring! Do you guys only use 255 white? Thank goodness for Dark Background, Light Text.

[RESH]

So I not only lost my user name and all the points I had aquired over the last few years, I'm now getting support emails that open "Hey, Ann." (Not my name.)

They really have some wires crossed here.

[Guest]

Why is FAQ not a clickable Topic? There is no way to find a list of all FAQs from this page: https://community.adobe.com/t5/Premiere-Pro/FAQ-How-to-clean-delete-or-trash-media-cache-files/td-p/...

[Peru Bob]

[excited_Genie16B8]

Eeeew!  You mucked up the forums!

[R Neil Haugen]

"Latest" sort option still sorts by time of original post, NOT by last response.

For those trying to help out, that's just stupid. A user searches, finds a post on their issue from a month back, either adds a comment or question.

And, effectively, their post completely disappears. It's now two months back in The Feed.

Neither I nor anyone else will see that post again, their time is wasted.

It's bad for the original poster, but is also making this very different for the ACP/MVP and other types trying to help by answering the questions.

Neil

[Kevin-Monahan]

I had this experience in testing yesterday. I'll make sure your feedback will be heard, Neil. Thanks, man. ^KM

[R Neil Haugen]

And I still can't get the notifications appearing that a post I've made has been replied to. Sigh.

[rodneyb56060189]

=====pasted from Neil ====="Latest" sort option still sorts by time of original post, NOT by last response.====

[rodneyb56060189]

oh oh, hit return key and reply maybe sent prematurely. i dont like that the posts dont identify the poster, cause at least in absence of last reply info you could follow thread by poster ID and subject.

[Averdahl]

This is a very big concern for me as well.

[animationlife]

Mr. Neil.