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what happened to window shortcuts, ie: shift + 1, 2, etc. ?

Participant ,
Nov 07, 2016 Nov 07, 2016

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So I updated to the new 2017 and now the shortcuts to switch between Project, Source, Timeline, and Program windows are no longer working.  Before it was real handy.  Just had to use SHIFT + 1, 2, 3, and 4.  

Are there new shortcuts or what do I need to search for to assign them manually? 

Thanks, 

Ricky

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New Here ,
Dec 07, 2016 Dec 07, 2016

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The same error happened to me today when updating to CC 2017 - all my previous shortcuts remained except for window toggling.

Most can be reassigned but for some reason Shift+3 (for toggling to timeline) has vanished from the shorcuts menu, so cannot be reassigned. It's infuriating and I'm getting twitches just thinking about it.

Adobe, why has this happened and what can be done? My health is already in decline and the edit has had to be put on hold until the shortcut is restored. Thank you in advance for your speedy solution.

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Adobe Employee ,
Dec 07, 2016 Dec 07, 2016

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Hi Freddie,

I tested on Mac and Windows and had no issues with these shortcuts. Can you try these with a new project?

Thanks,

Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio

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Enthusiast ,
Dec 07, 2016 Dec 07, 2016

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Rickyaz wrote:

Are there new shortcuts or what do I need to search for to assign them manually?

Search for "monitor" and reassign the shortcuts if necessary.

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New Here ,
Dec 07, 2016 Dec 07, 2016

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I can't find the correct "Monitor" to assign I have Project and Source Monitor. I can't seem to find Program or Timeline for Shift+3 and Shift+4.

Screen Shot 2016-12-07 at 5.49.04 PM.pngScreen Shot 2016-12-07 at 5.50.28 PM.png

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Advisor ,
Dec 07, 2016 Dec 07, 2016

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Start a new project, don't import anything. Go the keystroke shortcuts and see if everything is there that you want. This seems to work. You can then customize it, save it and use the newly customized keyboard with your other projects.

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New Here ,
Dec 08, 2016 Dec 08, 2016

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Hi Kevin and cvid01

The window shortcuts work fine as normal in a new project, and I've saved them over the top of my old shortcuts again.  However, when opening yesterday's project again, they still aren't there, even when selecting my freshly customised keyboard.  The word 'timeline' under the window keyboard shortcuts menu has disappeared.

I should add that the project was started on another Mac, where all shortcuts worked fine.  Both running the most recent version of CC 2017.

I realise I could probably XML everything out and in again, but am looking for a solution inside the project.

Thanks for your support,

Freddie

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