When I export video, it it scaled totally wrong. Why?

[rosanne1234]

I have used premiere pro CC a few times without problems, but now I can´t get video out in right size. I have tried many export settings and square size (1080 x 1080) and "basic" size (1920 x 1080) but the same problem exists. I have also tried in two computers, started from scratch, and still same promlem.

When I look inside the Premiere pro, everything looks fine. But next picture shows how this looks when exported.

So please, if you can help me, I´m very grateful. What is wrong?

[maxwithdax]

It might just be your player. Can you please right click on your file and look at the file properties>details. Does it say that the file is still 1080x1080?

Thanks

Dax

[Mike Dziennik · Accepted solution]

You appear to be exporting it as a VR clip which I'm guessing it isn't?

Uncheck the 'Video is VR' checkbox at the bottom of the 'Video' tab in the encoding settings.

[Ann Bens]

... or the sequence settings.

[rosanne1234]

Thank you. All these settings were right. I couldn´t find the reason for this problem...

But, I managed to export video by opening old file and replacing its contents with new ones. Today when trying again from scratch, now everything is working normally. So far so good.

[Ann Bens]

Have you read Mike's post (no2?)