• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers

When I import a file into premiere pro there is only audio and no video

New Here ,
Oct 07, 2018 Oct 07, 2018

Copy link to clipboard

Copied

When I import a file into premiere pro there is only audio and no video yes i have selected v1 and yes I have uninstalled and reinstalled it can anybody suggest something fix it thanks.

Views

623

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Engaged , Oct 07, 2018 Oct 07, 2018

When you import a file and get no video, this usually means that the VIDEO CODEC of your file is either corrupt, missing or not supported. It will usually just play audio and video portion will be blank screen or missing altogether. This can also be do to issues with your video card. For starters can you tell us what type of file you are importing or what type of camera it came from?

Just FYI--here is the official Adobe Premiere File Format Support List: Premiere Pro CC supported file formats

Beyo

...

Likes

Translate

Translate
New Here ,
Oct 07, 2018 Oct 07, 2018

Copy link to clipboard

Copied

can anybody suggest something to fix it thanks.*

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Engaged ,
Oct 07, 2018 Oct 07, 2018

Copy link to clipboard

Copied

When you import a file and get no video, this usually means that the VIDEO CODEC of your file is either corrupt, missing or not supported. It will usually just play audio and video portion will be blank screen or missing altogether. This can also be do to issues with your video card. For starters can you tell us what type of file you are importing or what type of camera it came from?

Just FYI--here is the official Adobe Premiere File Format Support List: Premiere Pro CC supported file formats

Beyond knowing what file you are importing here is a list of possible things you can try:

  • VERIFY FILE FORMAT IS SUPPORTED: Double-check the Premiere Pro file support list to make sure your file is supported.

  • RE-ENCODE FILE: You can use Adobe Media Encoder (but chances are if it doesn't work in Premiere it probably won't in Encoder either). Try to re-encode using another encoder or a player like MPEG Streamclip, Quicktime Player, Assimilate Scratch Play, VLC, and there are many others.

  • UPDATE VIDEO CARD: Make sure your video card is up to date. If you video card was recently updated, you might need to roll it back to an older driver.

Depending on the CODEC of your VIDEO FILE, you may need to download and install the codecs on your machine with some cameras or third party or Legacy codec.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Oct 07, 2018 Oct 07, 2018

Copy link to clipboard

Copied

Yes the file is supported

the re-encode didnt work

it is upto date

that didn’t work

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Oct 07, 2018 Oct 07, 2018

Copy link to clipboard

Copied

Don’t worry it just started working

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Nov 14, 2021 Nov 14, 2021

Copy link to clipboard

Copied

HOW?

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Dec 03, 2021 Dec 03, 2021

Copy link to clipboard

Copied

I am having the same problem. How was your issue corrected? Did you do anything to fix it, or did it seemingly fix itself (with no clear explanation available)?

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Dec 03, 2021 Dec 03, 2021

Copy link to clipboard

Copied

Hi Kyle,

Are you talking about importing the file into the project or editing a clip to the timeline? If the latter, check out this article: https://fstoppers.com/education/understand-source-patching-and-track-targeting-adobe-premiere-pro-18...

 

Thanks,
Kevin

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Oct 11, 2022 Oct 11, 2022

Copy link to clipboard

Copied

Hey, I'm having this same issue, except one or two of the files I'm uploading from my camera will drop into the sequencer, but anything beyond that will only appear as audio. The files are all of the same type with the same codec and from the same source. What's going on?

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Oct 11, 2022 Oct 11, 2022

Copy link to clipboard

Copied

LATEST

Please read the thread. Kevin has the solution.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Enthusiast ,
Oct 07, 2018 Oct 07, 2018

Copy link to clipboard

Copied

callums60738924  escribió

When I import a file into premiere pro

What file?

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines