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White pixelation shows after export

New Here ,
Jul 07, 2025 Jul 07, 2025

I keep getting this white pixelation after I export projects. It happens when I use PNG layovers. Any ideas on how to fix it? It doesn't happen in Premiere during editing. It always shows after when I export. Thanks!Screenshot 2025-07-07 151952.png

TOPICS
Editing , Error or problem , Export
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Community Expert ,
Jul 07, 2025 Jul 07, 2025

DId you render the video before exporting, and what is your parameters of your computer ?
Thanks

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Community Expert ,
Jul 07, 2025 Jul 07, 2025

We need more info on you hardware and media files. Info needed for a bug / tech support

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New Here ,
Jul 07, 2025 Jul 07, 2025

I render before I export.  Are these the specifics you need?
Processor Intel(R) Core(TM) i9-14900 2.00 GHz
Installed RAM 32.0 GB (31.7 GB usable)
System type 64-bit operating system, x64-based processor
12 GB Graphics Card

Edition Windows 11 Enterprise
Version 24H2
Installed on ‎6/‎12/‎2025
OS build 26100.4349
Experience Windows Feature Experience Pack 1000.26100.107.0

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Community Expert ,
Jul 07, 2025 Jul 07, 2025

<<Are these the specifics you need?>>

Some of it. For instance: "12 GB Graphics Card" doesn't tell us much. What brand, model, display driver version?

I left this link for you, pleave view it and follow the suggestions. Info needed for a bug / tech support

Don't make us ask for everything, don't be timid, go ahead and post even more than you assume.

 

 

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New Here ,
Jul 08, 2025 Jul 08, 2025

Katie38637576p6gz_0-1751981183384.pngKatie38637576p6gz_1-1751981213597.png

It only happens on projects that I use jpeg/png layovers. When the graphic ends and the video footage is being shown again, the pixelation happens. If I strictly use video footage, it does not happen. 

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New Here ,
Jul 08, 2025 Jul 08, 2025
 
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Community Expert ,
Jul 07, 2025 Jul 07, 2025

On a PC we see strangeness like that from the video driver. Be sure to update your driver (nvidia with a clean install) from the manufactures website.

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Community Expert ,
Jul 07, 2025 Jul 07, 2025

Does it happen both with direct export from Premiere Pro and export from Adobe Media Encoder?

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New Here ,
Jul 08, 2025 Jul 08, 2025

I don't use ME

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Community Expert ,
Jul 08, 2025 Jul 08, 2025

Try it.

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New Here ,
Jul 17, 2025 Jul 17, 2025

It didn't work

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Adobe Employee ,
Jul 21, 2025 Jul 21, 2025

Could you upload your project and PNG files to a file-sharing service like Google Drive or Dropbox and share the link through a direct message? I'll test the file on my system and find a solution for you.

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Adobe Employee ,
Jul 08, 2025 Jul 08, 2025

Hey Katie,

I'm sorry to hear about this. Could you check if there are any updates available for your graphics card? The latest NVIDIA Studio Driver can be found here: https://adobe.ly/4lFIzSq. If you still see the issue, please let me know if it's possible for you to share the PNG and project file through a private message. 

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New Here ,
Jul 22, 2025 Jul 22, 2025

 I sent a private message with the video enclosed. I have updated the drivers as suggested.

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Adobe Employee ,
Jul 28, 2025 Jul 28, 2025
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Thanks! I've sent a reply. 

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