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Yet another "The project was saved in a newer version of premiere pro and cannot be opened in this version."

Community Beginner ,
Nov 20, 2016 Nov 20, 2016

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Just had another editor do a pass on my project, which has major deadlines coming up. Double checked the timeline with him on his computer before taking the drive back to the render machine, which has the latest PPCC installed. However, I'm getting the good old "saved in a newer version" error, and I can't import a sequence or any of the project into a new project. Ideas? Is there a later build I don't know about?

Screen Shot 2016-11-20 at 4.13.03 PM.png

Screen Shot 2016-11-20 at 4.16.35 PM.png

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correct answers 1 Correct answer

Community Beginner , Dec 01, 2016 Dec 01, 2016

Okay, the problem was solved, although Vidya's instructions did not solve the issue directly (and to answer Peter's question, I did try importing and it didn't work.)

I was using OS 10.9.5, and the CC app did not show that there was a new update because the new update was not compatible with 10.9.5, only 10.10. I discovered this only because when going to the premiere direct download link that I found online, I got the following notification in my browser:

Screen Shot 2016-12-01 at 7.40.38 PM.png

I would suggest that Adobe make an updat

...

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Adobe Employee ,
Nov 21, 2016 Nov 21, 2016

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Hi Digitalb,

There is a new update for Premiere Pro CC. The latest version is CC 2017.0.1(11.0.1).

Install this version & open the project.

Instructions: Update Creative Cloud apps

Please let us know the status.

Thanks,

Vidya Sagar.

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Community Beginner ,
Dec 01, 2016 Dec 01, 2016

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Hi, is there a direct download link? My CC app says everything is up to date, and it says I can't do a clean uninstall of CC to reinstall because I have CC applications installed.

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Community Beginner ,
Dec 01, 2016 Dec 01, 2016

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LATEST

Okay, the problem was solved, although Vidya's instructions did not solve the issue directly (and to answer Peter's question, I did try importing and it didn't work.)

I was using OS 10.9.5, and the CC app did not show that there was a new update because the new update was not compatible with 10.9.5, only 10.10. I discovered this only because when going to the premiere direct download link that I found online, I got the following notification in my browser:

Screen Shot 2016-12-01 at 7.40.38 PM.png

I would suggest that Adobe make an update to the CC app itself in anticipation of future OS and version updates that when CC is installed in an outdated OS, CC's Apps tab should *still* show that there is a new update available (even if it is uninstallable) and when the user tries to install it, they receive the warning about the unsupported operating system. Right now there is no notification system within the Apps that would have denoted that the reason I could not see the update was because of my OS. A simple popup warning would solve this for any other issues having this problem.

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Engaged ,
Nov 21, 2016 Nov 21, 2016

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Have you tried importing the project instead of just trying to open it? I've had success creating a blank project and then just importing the PRPROJ file.

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LEGEND ,
Nov 21, 2016 Nov 21, 2016

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Is there a later build I don't know about?

That would be the logical conclusion.

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