Am I not able to use Premiere because of my graphics card?

Community Beginner ,
Jan 24, 2021

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I heard about the new studio drivers. Premiere has been crashing like never before, I can't even load all media before it does. I did a full system reset and reinstalled Premiere, same thing. I was told that my graphics card isn't supported. I've been using it for about 2 years on this PC. Am I not able to use Premiere now because of my Quadro P620 graphics card suddenly becoming incompatible? If so, is it perhaps possible to get the subscription cancelled without a penalty? I'd like to know as quick as possible, I might need to make some quick decisions to fulfill some deadlines.

 

Thanks!

Cheers!

 

SYSTEM SPECS

Ryzen 9 3900X (3.8GHz, 70MB GameCache, 12x Cores, 4.6GHz+ Turbo)
Standard Heatsink & CPU Fan
ASUS TUF B450-PRO GAMING DDR4 AMD RYZEN MB
32GB DDR4 2666Mhz High Performance Gaming RAM
NVIDIA Quadro P620 2GB 512 CUDA Core Workstation Card
Integrated High Quality HD Sound Card
[NVMe] HP EX920 512GB M.2 SSD Read Upto 3200MB/s

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Crash, Freeze or hang, Hardware or GPU

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Most Valuable Participant ,
Jan 24, 2021

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Adobe offers the current and ONE older version via the cloud manager

 

If the one previous version does not work with your video card, try the link below to go back to a version that does work... and then never update again

 

Direct Download Links https://prodesigntools.com/tag/ddl MAY help
-you MUST do what it says in Note: Very Important Instructions
-https://prodesigntools.com/adobe-cc-2015-direct-download-links.html#download-instructions
-this will only work until Adobe completely removes the old version(s) from the server
.
When you do have a download, be sure to copy it to at least one external device
-a usb flash drive or hard drive, or write to a DVD

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ethann94440 AUTHOR LATEST
Community Beginner ,
Jan 24, 2021

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Thanks a ton John!

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