Can't import preset into premiere. Premiere can't open any file from file folder

New Here ,
Feb 21, 2020 Feb 21, 2020

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I cannot open any file from my Mac through Premiere. I drag the footages into premiere but I can't import footages to pr. The same problem happens when I try to import preset. When I click 'import', file folder doesn't show up. I don't know how to put the preset into premiere.

I'm using Mac with OS Catalina 10.15.3, and Premiere 2020.

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Adobe Community Professional ,
Feb 22, 2020 Feb 22, 2020

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Try resetting your preferences. 

FAQ: How to reset (trash) preferences in Premiere Pro? https://community.adobe.com/t5/Premiere-Pro/FAQ-How-to-reset-trash-preferences-in-Premiere-Pro/td-p/...

 

And then starting a new project and then try importing your downloaded preset.

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Adobe Employee ,
Feb 26, 2020 Feb 26, 2020

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Hi Chloe,

In most cases, you are not Source patched on the Timeline correctly. See this FAQ. Make sure all 4 blue boxes for V1 and A1 are lit up.

 

Thanks,
Kevin

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Adobe Community Professional ,
Feb 26, 2020 Feb 26, 2020

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what kind of preset are you talking about?

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New Here ,
Mar 11, 2021 Mar 11, 2021

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i have same issue i use PRFPSET but when i click import and add them it doesnt show up but one of them does

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New Here ,
Mar 23, 2021 Mar 23, 2021

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same thing

 

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