Damaged, Skipped File when exporting with high bitrate option

Community Beginner ,
Apr 14, 2021 Apr 14, 2021

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Recently I had catastrophic issue when exporting with high bitrate option in PP. The export seems to be fine. However, when I watch the exported clip, a part of the video is missing, connected with a damaged file effect, with mismatched video and audio after the missing part. The attachment shown is the damaged file effect.

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Error or problem, Export

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Adobe Community Professional , Apr 15, 2021 Apr 15, 2021
If the clips are taken with a phone so your footage have variable frame rate,you should convert it to constant frame rate using Handbrake before the import phase https://handbrake.fr and here's a tutorial on how to use handbrake https://www.youtube.com/watch?time_continue=34&v=xlvxgVREX-Y

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Adobe Community Professional ,
Apr 15, 2021 Apr 15, 2021

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Hello,

Can you please tell us what is the type of the rushes? which camera? are the rushes screen recorded? or phone footage?

we need to know also what are the sequence settings and export settings

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Community Beginner ,
Apr 15, 2021 Apr 15, 2021

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As said, a section of the video is missing in the exported video. The glitch occurs between the two disconnected clips. Clips are taken with a phone. Original clips do not have the glitch effect. Exporting with high bitrate H.264 setting. I'll give more information after I have access to the clip as I'm using a second device.

Thanks in advance!

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Adobe Community Professional ,
Apr 15, 2021 Apr 15, 2021

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If the clips are taken with a phone so your footage have variable frame rate,you should convert it to constant frame rate using Handbrake before the import phase


https://handbrake.fr
and here's a tutorial on how to use handbrake
https://www.youtube.com/watch?time_continue=34&v=xlvxgVREX-Y

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Community Beginner ,
Apr 15, 2021 Apr 15, 2021

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Update: Problem solved. Thank you!

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Adobe Community Professional ,
Apr 15, 2021 Apr 15, 2021

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i am happy to know that !

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