Error Retrieving Frame and Premiere Pro not Closing

New Here ,
Dec 05, 2020

Copy link to clipboard

Copied

I just reformat my laptop then I install my Adobe Premiere Pro 2020 but when I tried to open my projects, there's an error showing up ERROR RETRIEVING FRAME 0 at a given time. When I tried to view the frame and the file that has being said, my Premiere got stucked, like it was not responding. After I closed the Premiere, you can't open it again, unless you open your task manager and search the Premiere in the process Tab you can find the Premiere there eating a lot of RAM.

TOPICS
Crash, Error or problem, Freeze or hang, Performance

Views

47

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Have something to add?

Join the conversation