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Handles/Anchor point not displaying in Premiere CC 2017.0.2

New Here ,
Feb 01, 2017

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Hi Creatives,

As you can see from the picture, I am unable to find the handles in the program monitor for the corner pin effect. This issue also extends to not being able to see the handles when I click on "Motion" in the effects control panel, which usually also gives me handles in the program monitor. Unlike in After effects, I haven't found any preference to turn these handles on/off.

I am using a Dell Inspiron Gaming Laptop (That's what it is called)
Windows 10 64 Bit Home Edition

16GB Memory

Geforce GTX 960M 4GB

Not using any secondary monitor.

Help is appreciated.

EDIT: They seem to appearing when I maximize the program monitor, but still do not display in the standard editing workspace view.

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Correct answer by Ann Bens | Adobe Community Professional

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Handles/Anchor point not displaying in Premiere CC 2017.0.2

New Here ,
Feb 01, 2017

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Premiere_pro.PNG

Hi Creatives,

As you can see from the picture, I am unable to find the handles in the program monitor for the corner pin effect. This issue also extends to not being able to see the handles when I click on "Motion" in the effects control panel, which usually also gives me handles in the program monitor. Unlike in After effects, I haven't found any preference to turn these handles on/off.

I am using a Dell Inspiron Gaming Laptop (That's what it is called)
Windows 10 64 Bit Home Edition

16GB Memory

Geforce GTX 960M 4GB

Not using any secondary monitor.

Help is appreciated.

EDIT: They seem to appearing when I maximize the program monitor, but still do not display in the standard editing workspace view.

Adobe Community Professional
Correct answer by Ann Bens | Adobe Community Professional

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Feb 01, 2017 0
LEGEND ,
Feb 01, 2017

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I think the issue is your screen resolution.  Take a look at step 4, specifically part A.

Premiere Pro Troubleshooting Guide

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Feb 01, 2017 0
Adobe Community Professional ,
Feb 01, 2017

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Try this:

Restart computer, hold down alt+shift while opening Premiere.

(make a backup of all your presets).

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Feb 01, 2017 0
New Here ,
Feb 18, 2017

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Hi I have this exact same problem. This issue only just started recently, as about a month ago I didn't have any problems.

I have a

Dell Precision T1650

Windows 7 SP1

16Gb RAM

Nvidia Quadro 2000

And no secondary monitor

I haven't changed my screen resolution in the last year. So if it was that, then why did it work in January?  And why has it worked for the past 3 years? Tried the alt-shift option. Absolutely no effect.

This looks like some kind of PP bug if you ask me.

How are we supposed to use this product if the basics don't work?

**I am hoping that someone from Adobe will comment. Seeing as there seems to be no weekend support AT ALL now.

P.S. When program monitor is maximised, the handles etc appear, but the background image disappears. So not very useful.

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Feb 18, 2017 0
Community Beginner ,
Mar 16, 2017

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Well, here's a partial, possible solution. I am having the exact same problem. It just started yesterday. The anchor point and boundary box just vanished from the program monitor. From you I got the idea to try it full screen, and voilà, they reappeared. But it is very difficult to work that way. So, then I tried enlarging the program monitor and it actually started working again when I enlarged it to take up about 1/3 of the entire screen. See second screen shot below. I'm on a Lenovo P50 workstation with 60G RAM, and like I said, it was working normally 2 days ago. Looking forward to a better solution.

box600.jpg

box3600.jpg

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Mar 16, 2017 0
Adobe Community Professional ,
Mar 16, 2017

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Your screendumps are unreadable, too small.

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Mar 16, 2017 0
Community Beginner ,
Mar 16, 2017

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There's nothing to read. You can see clearly that the "handles" on the program monitor are not visible on the first screen and visible on the second.

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Mar 16, 2017 0
Contributor ,
Apr 03, 2017

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I just had a student with the same problem on a new dell laptop, and he had to select the clip in the Timeline panel and then ACTUALLY HAD TO CLICK ON THE GREY BAR NEXT TO THE WORD 'MOTION' FOR THE handles to appear...strange

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Apr 03, 2017 0
Adobe Community Professional ,
Apr 03, 2017

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That is how it works or double click in the program monitor.

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Apr 03, 2017 0
Contributor ,
Apr 03, 2017

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That is how it is suppose to work...but I watched this user on new project, with new prefs, and he could not activate the motion 'handles' by double click on the single asset in the program monitor or click on the icon in the Effects panel --he inadvertently click on the gray bar next to the word Motion and then it activated...I am sure it was just a bug but very annoying...

So your saying on Windows you have to click on the gray bar to activate the feature? Strange if true because I just tried it on windows computer with the latest version and worked just fine without directly clicking on the gray bar...ah computers...thanks for your comment

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Apr 03, 2017 0
Adobe Community Professional ,
Apr 03, 2017

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wireframe.png

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Apr 03, 2017 2
Community Beginner ,
Jun 24, 2018

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Having the same issue and no matter where I click the motion controls are not visible, it happens half way through working on a project for no apparent reason. Have tried changing workspaces, fullscreen etc. Nothing works unless I restart Premiere and then it happens again anyway. I can manually change the scale and position values etc, however, this is very furstrating when trying to position multiple text overlays. Also when masking the mask controls aren't visible, making it impossible to adjust the size or any other value of the mask.

If anyone knows how to resolve please help.

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Jun 24, 2018 1
Participant ,
Sep 10, 2018

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Yes I have this problem too - happens randomly about an hour into an edit - especially if I have been trying to work fast. Only solution I have found is to go in and out of PP  - but of course that is a big waste of time. Time time time - that's the issue - seen from that point of view restarts and workarounds are not options.

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Sep 10, 2018 0
Explorer ,
Feb 28, 2020

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Same problem, and no amount of clicking in the gray bar next to "Motion" or closing and reopening is making the handles appear. My screen resolution is also not the issue. I'm trying to place software footage on top of a monitor, so I really need the handles. 

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Feb 28, 2020 0
Explorer ,
Feb 28, 2020

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Haha, well, a few minutes after posting my previous message, I clicked over to "Assembly" and the handles appeared in the main screen and they were still there when I clicked back to "Editing." They disappeared again when I clicked on "Effects," but clicking over to "Assembly" again brought them back...for now...

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Feb 28, 2020 0
Explorer ,
Feb 28, 2020

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Aaaaand...that lasted about an hour. No handles and nothing I do is bringing them back. 

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Feb 28, 2020 0
Explorer ,
Feb 28, 2020

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OK, yes, I know I'm just replying to myself here, but this might help others...after ending up on another thread, I found a response that mentioned changing the size of the program panel (not the magnification of the video within the panel, the actual program panel). I dragged the lower edge down, and the handles literally appeared once the panel was much taller.

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Feb 28, 2020 1
Community Beginner ,
Mar 17, 2020

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Bizzare. That solution worked for me. Thanks JB_ABB.

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Mar 17, 2020 0