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HELP! I cannot open or import previous projects last opened in March 2020... after del. all cache!!!

New Here ,
Jul 29, 2020

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Greetings,


I have a large documentary project I spent the last two years working on which I opened previously in March of this year. I do have a dozen or more iterations of the project file in various stages and I can't seem to get any of them to open or import.

I have tried deleting my media cache files (all of them) and importing into a new project and I have also turned hardware acceleration off. Do I need to fall back to an older version of Premier Pro. This is literally two years of work that I cannot lose and need help to get these files to open.

Any suggestions… Anyone?

Thanks in advance for your help,

SS

 

PS if I need to install an older version of Premier Pro could someone advise me as to the steps required to do this?

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Error or problem, Freeze or hang, How to, Import

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HELP! I cannot open or import previous projects last opened in March 2020... after del. all cache!!!

New Here ,
Jul 29, 2020

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Greetings,


I have a large documentary project I spent the last two years working on which I opened previously in March of this year. I do have a dozen or more iterations of the project file in various stages and I can't seem to get any of them to open or import.

I have tried deleting my media cache files (all of them) and importing into a new project and I have also turned hardware acceleration off. Do I need to fall back to an older version of Premier Pro. This is literally two years of work that I cannot lose and need help to get these files to open.

Any suggestions… Anyone?

Thanks in advance for your help,

SS

 

PS if I need to install an older version of Premier Pro could someone advise me as to the steps required to do this?

TOPICS
Error or problem, Freeze or hang, How to, Import

Views

57

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Jul 29, 2020 0
Advocate ,
Jul 29, 2020

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what version do you have now ?

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Jul 29, 2020 0
New Here ,
Jul 30, 2020

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Hi salvo34,

I am running version 14.3.1 (Build 45). Any assistance ou can provide will be greatly appreciated!

Thanks

SS

 

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Jul 30, 2020 0
Advocate ,
Jul 30, 2020

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I've heard that if you start a new project in new version and then import an older project (made on older version) it sometimes fixes stuff.

 

 

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Jul 30, 2020 0
Adobe Community Professional ,
Jul 30, 2020

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Your post is similar to someone looking for tech support and saying 'my computer doesn't work'

 

Ah... is plugged in, the switch on, etc...

 

Mac or PC? What steps are you taking, when does it fail. What are you expecting to happen and what does happen at this point or that... Any error messages, etc.

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Jul 30, 2020 1
Adobe Community Professional ,
Jul 30, 2020

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have you tried any autosave versions?   You might try disconnecting the drive the contains your media and see if you can load the project.  If you can, reconnect the media drive and relink slowly til you find the problematic media file...

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Jul 30, 2020 0