Inspiring

Question

MPEG-2 codecs missing from Adobe Media Encoder CS6 installed with Creative Cloud Membership

Forum|Forum|13 years ago
May 12, 2012
10 replies
217356 views

Some people who have downloaded Adobe Media Encoder with Premiere Pro CS6 as part of a Creative Cloud Membership subscription have a problem in which the MPEG2, MPEG2-DVD, MPEG2-Blu-ray, Dolby Digital, & MXF OP1a codecs are missing.

To fix this issue, install the Adobe Media Encoder CS6 (6.0.1) update. Choose Help > Updates to install the update.

This topic has been closed for replies.

jefjaeger

Participating Frequently

I hate Encore! Hate it...frustrating piece of crap. I attempted to import MPEG2 Blu-ray files (audio and video) into Encore project. MPEG2 parsing error message appears. If I get rid of the 'xmpses' file, I can import the video file, but will lose all of my chapter markers (24 in this particular project). So I get to set each chapter marker again individually and manyually. Nice. This is a chapter marker file written by Adobe Media Encoder. What are pros using to author discs now? It cannot be this sorry outdated piece of unsupported software! Update: I deleted the 'xmpses' file as instructed, but instead of having to set all of my chapter markers over again individually, the markers all showed up as they were supposed to in the first place. Good for me, but a time waster as I tried to figure out how I was going to proceed. Will this be consistent? Or next time the chapter markers will all disappear?

Sopaan

New Participant

I have same problem on my PC i.e. windows 10, MPEG -II video import error decompressing audio or video .....

I dont know what to do I have tried every but not success....

L

lkristoffersen

New Participant

I'm on Adobe media encoder CS6 (64 bit) ver 6.0.3.1 (through a creative cloud team membership) but i'm still missing Mpeg2... any ideas? or possibly a preset that could be downloaded?

hotzaplotz mentioned that he had to rename the MPEG2 files to .m2ts instead of .ts to make it work... where would those be hiding?

T

TheBitmap

Participating Frequently

lkristoffersen,

I suggest you first try opening Premiere (making sure Media Encoder is closed), clicking on DeActivate, closing Premiere, then re-opening. You will be prompted to sign-in/reaticate your software. After that, try closing Premiere and open Media Encoder. If MPEG2 settings dont appear, you may have to uninstall, re-install, then deactivate/reactivate before applying the patch to 6.0.3.

Thus far, I have had 4 installations that did not show MPEG2. On three of them, I had to completely uninstall everything Adobe, then re-install and deactivate/reactivate. Only on one install, could I just deactivate/reactivate on the latest 6.0.3 and have MPEG2 appear.

Good Luck!

L

lkristoffersen

New Participant

Thanks TheBitmap, the deactivate, reboot, activate did the trick .

T

TheBitmap

Participating Frequently

Same issues here, no MPEG2 in Media Encoder.

I tried Greg's suggestion (using the cleaner tool... even though it's for Premiere, not Media Encoder), and still no luck. No combination of uninstalling Adobe Software, using the cleaner tool, and reinstalling then updating, adds in MPEG2 in Media Encoder. Even tried updating directly to 6.0.1... when that didn't work, uninstalled then reinstalled and updated directly to 6.0.2... still no luck, uninstalled again, then reinstalled and updated directly to 6.0.3

I can export MPEG2 in Premiere. I tried exporting the MPEG2 settings, then importing into Media Encoder by loading the .epr file. I get error "Preset could not be imported. No Exporter found for this preset."

Here is a screenshot from MEdia Encoder. It clearly shows MPEG2 listed, but no expandable options.

If I try to create a preset, MPEG2 is not listed under format.

Please advise.

Also using an HP 8770W, 32gb Ram, Quadro k3000m, i7

Running Windows 7 Professional x64.

Matthew_CCTV_

Participating Frequently

Althought this is a year later than OP...

I am having the exact same problem except I am using 6.0.3.1 creative cloud!
My workplace purchased it a few days ago.

Reinstalling has not helped. There is no R3D preset either.

It is extremely annoying having to export through Premiere instead of editing with a background render in encoder.

Using an HP 8770W, 32gb Ram, Quadro k3000m, i7

G

Greg Baber

Adobe Employee

If you are not seeing the R3D preset either, check the help page I linked to earlier - http://helpx.adobe.com/premiere-pro/kb/features-presets-missing-premiere-pro.html

That will help

J

Josh JMFE

Inspiring

bhorv67,

Are you using a Creative Cloud subscription? Or install from disc/purchase single install liscense?

Creative Cloud sub. 4 PCs, no mpeg2. The 1sub on the Mac where we installed AfterEffects has it. Strange? Yup. Annoying? Beyond comprehension=)

A

Alicia_Silver_Productions

New Participant

I've been trying to encode my .MP4 footage from my Sony XDCAM EX1 over and over and over again into MPEG2. This has cost me dearly. C'mon! really? I run a business and expect better from ADOBE. This is what I get for upgrading from CS5.5. Lesson here is if it ain't broke then don't fix it. This has Seriously has cost my whole production company 2 days of fiddling and searching threads to find this fix. I downloaded this app 10 days ago and figured i'd be solid considering I bought a subscription service that's supposed always cutting edge.

Can you hear my frustration? I would have loved to have received an email regarding this BUG.

--Kenny

D

DevoKEon

New Participant

i am already uptade Encore and Premiere Pro to 6.0.1 , still won't working at mpeg editing ,

i am using HXR-NX70 camcorder (AVCHD code).

E

excited_Genie16B8

Braniac

When you go to create a new sequence, do you have all options available, or only a few?

M

Michele Whitmon

Known Participant

Even after AME is patched to 6.0.1, there still is no MPEG-2 codec. I'm running 10.7.4 OSX

K

kankku56

Participating Frequently

This recommended update does nothing to the problem. Mediaencoder has no presets for mpg2 files and can open allmost nothing. CS6 seems to be an alpha test version release. Obviously it takes month from Adobe team to build a functional version of Premiere pro and mediaencoder. Better use CS 5.5, which is well working and properly tested.

[offensive language deleted]

Jeff Bellune

Braniac

kankku56,

Your first post in this forum violated forum rules and guidelines. I understand that you're frustrated because the software's not working the way you expect, but that's not an excuse to behave badly. You've been warned.

Jeff

K

kankku56

Participating Frequently

I am sorry for using a bad word. The problem still remains. Premiere pro CS6 and Media Encoder CS6 are not tested well enough to be sold for customers. I am used to trust Adobe products and this kind of major flop from Adobe was very unexpected. Obviously I am not the only disappointed user in the market.

Best regards!

kankku56