No audio after export

[kathe5F88]

I just updated my premiere pro and now it keeps exporting my videos without audio- i dont know what to do! I read all the previews posts and tried everything but nothing is working- and i need to get this done for a job! 

can anybody help?

[Carlos Ziade]

I can notice in the project panel that you have both mp3 and wav audio files, 

maybe that could be the culprit.. go to Edit - Edit in Adobe Audition - Sequence.

Inside Audition, match loudness, then go to multitrack and export to premiere pro

[kathe5F88]

Thanks for the help! I just tried that and still no audio :(, i literally exported videos perfectly 4 days ago- when i did this last updated boom no audio! is there any way of going back to previous version of premiere? i literally don't know what to do anymore- the audio is perfect in the video timeline of premiere, it plays beautifully. 

[TexasFood]

The best strategy is usually dont update. I have these types of issues with Adobe products ALL THE TIME. If it works then don't mess with it. So sad.

I can't seem to get audio when exporting as well. Software is so booboo.

[Jeff Bugbee]

If you bring the exported clips back into Premiere, do they have audio? Just wondering if perhaps your external player is muted.

[kathe5F88 · Accepted solution]

Yess, when i brought it back they had audio! But anyway- I finally got it- I uninstalled Premiere and then i downloaded the older version in the adobe clouds and was able to open and  I just exported with audio- I'm literally crying of happiness! haha I really don't know what is up with the new adobe version 15.0 but im sticking with the 14.9! thanks for the help! 

[TexasFood]

I still cant get it to work and I am so sick of having to figure out things that Adobe should have figured out before... 

[sergeyf28217811]

Same problem

https://community.adobe.com/t5/premiere-pro/mp4-exports-after-update-to-v15-are-out-of-sync-when-pla...

https://community.adobe.com/t5/premiere-pro/strange-sync-problem/m-p/12037880#M346674