nvidia geforce rtx 2060 issue

New Here ,
Jan 15, 2021 Jan 15, 2021

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Hello, I just bought a new computer with a nvidia geforce rtx 2060  on, but when I open premiere pro is says the drivers are not supported. How can I fix this? If I press the blue button nothing seems to happen.

 

Im a true newbie when it comes to update drivers and such, so If someone could be so kind to give an easy-to--understand explanation that would be truly apprecciated.

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Error or problem, Hardware or GPU

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New Here ,
Jan 15, 2021 Jan 15, 2021

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I kinda let the nvidia app in my pc do its things and now it works, apparently. I tried to close this topic but it doesnt let me.

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Community Beginner ,
May 24, 2021 May 24, 2021

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Hello alessandros, what did you do exactly, in the nvidia app? I got the same issue with my 2060 super.

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Adobe Community Professional ,
May 24, 2021 May 24, 2021

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Go to the nvidia site and download the latest STUDIO driver.

nvidia.jpg

Ignore the version number in the screenshot.

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Community Beginner ,
May 25, 2021 May 25, 2021

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Hi Ann, thanks. Works now. Got a not-latest version now, and tataaaaa. It's magic 🙂

 

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Adobe Community Professional ,
Jan 15, 2021 Jan 15, 2021

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Do not count on Windows to be fully up to date when it comes to device drivers
Go to the vendor site to be sure you have an updated driver for your graphic adapter
•nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us

There are also intermittent reports that the newest driver is not always the best driver due to driver bugs or compatibility issues, so you MAY need to try an earlier driver version

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