Premier pro 2020 won’t open!

New Here ,
Aug 30, 2020

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Hi all, 

 

I have premier pro 2020 installed on my Mac.

 

when I go to open premier all that currently happens is the wheel of death on the opening page of premier pro where the project files should be? Nothing else happens. 

609DDE05-5A79-43B9-8001-3A6D7C863934.jpeg

I have reset preferences. Reinstalled premier.

 

Any advice on a solution would be greatly received!?

 

Many thanks,

 

Ed

 

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Adobe Community Professional ,
Aug 30, 2020

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Please tell us your system specs: OS version, Premiere version, amount of RAM, Hardware specs including graphics card.  

Was it PP2020 working previously or is this just after an update?  Have you tried resetting preferences and clearing cache?

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Adobe Community Professional ,
Aug 30, 2020

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Has it been happening for some time? Or have recently updated Premiere?

Are you running the latest version?

Marek Mularczyk
Adobe Certified Expert and Instructor

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