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I have tried everything from formatting my sd card to decryption ect. And when I try to open my files on premier pro they do not exist but when I close the program and open my files they are there. I have tried every version of premier pro and nothing works I cannot upload any videos or anything due to this and I'm about to give up on premier pro can anyone help. Also using and external hard drive does nothing and my computer doesnt have an internal drive so I'm stuck.
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>my computer doesnt have an internal drive
If your computer doesn't have an internal drive, how are you able to have an operating system and programs installed?
You should not try to read the SD card with PPro, so have you copied the entire video folder from your SD card to the actual hard drive that you do have?
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What are the complete computer specs, including hard drives (how many, what kind, what is on each, what capacity, and how full)?
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You're probably going to have to get better at the technical and technical terms. Put some effort into that soon, otherwise your computing experience is going to be poor no matter what. That computer does have storage, and we call SSD's and nvme's drives also. So I looked at the specs of the HP 360's and they have an SSD or nvme drive. You want to make a new folder on your c: drive, then copy the contents of the memory card to the new folder, then start premiere and create a new project with a new name you have never used before in that same folder. I really hope you didn't format your sd card. Post a screenshot of your SD card from Windows file explorer, detail view.
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Formatting a SD card is only done in camera; never on the computer.
You first copy/paste entire contenct from SD card to hard drive first then you import into Premiere.
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>What does formatting do otherthan erase the files?
Not nessecary deleting files but cleaning the card completely and ready to use.
A camera does it slightly from a computer. As you are using the card in your camera and not computer to write files, the camera is the way to go.
If you use a in comp formatted card in a camera chances are captured images get corrupted.