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Premier pro using intel even I have nvidia

New Here ,
Oct 20, 2020 Oct 20, 2020

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Hello, in my computer I have Intel 530 and nvidia GTX 1650 but premier pro use intel 530 and give me the message of : Unsupported video driver how can I make my gtx 1650 as default for premier pro?

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Error or problem , Hardware or GPU

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Community Expert ,
Oct 20, 2020 Oct 20, 2020

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Disable intel in the bios.

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New Here ,
Oct 20, 2020 Oct 20, 2020

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I did it nothing change

 

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Community Expert ,
Oct 20, 2020 Oct 20, 2020

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Most stuff is done on the cpu. For H.264/5 you need to turn the feature on in the Preferences.

 

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LEGEND ,
Oct 20, 2020 Oct 20, 2020

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What is your CPU? Some must have the onboard graphics chipset (your Intel 530) in use, and some don't. @RJL is the expert on these things technically.

 

Neil

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Adobe Employee ,
Oct 20, 2020 Oct 20, 2020

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Hi Mohammed,

The iGPU will have better performance. You need to chase down the video driver for the Intel GPU. Here is a link for you: https://downloadcenter.intel.com/product/88345/Intel-HD-Graphics-530

 

Thanks,
Kevin

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