Premiere 15.0 crash

[Júnior Carone]

After updating to V.15.0, Premiere is closing just after loading the project with the message "A low level exception ocurred in ImporterMPEG (Importer 37)", and then Windows crashes. Tried a clean install of NVIDIA Studio Driver 460.89, but the problem was not solved. I'll have to go back to Premiere 14.9, or is there any other solution?

[Júnior Carone]

I went back to 14.9 and it's working well again. Please, let me know when this is fixed so I can update again to 15.0.

[Kevin-Monahan]

Try deleting media cache and video preview files, Junior. 

Thanks,
Kevin

[Júnior Carone]

Thank you Kevin, I'll try that, but, after finishing this work in 14.9

[Júnior Carone]

Hi Kevin, where can I find Media Cache? Now Premiere 14.9 is also crashing! Thanks.