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Premiere doesn't work well when I click edit in work space and when I minimize

Community Beginner ,
Nov 06, 2020

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· Premiere Pro 2020 (I think its 2019 but it says 2020) (version 14 in folder)

· Windows 10 (version 2004)

· I am not getting error message

· When I open premiere, open a proyect or new proyect, It works well, but when I click on the edit tab (netx to audio, colours, etc...) it lags, the learning tab does not disappear completely, it is mixed with the editing one and I think it the same with others tabs.

· Premiere worked perfectly before I reset my computer

· Windows 10, processor: AMD A10-9620P Radeon R5, 10 compute cores 4C+6G (4 cpus), ~2,50GHz

GPU: AMD Radeon r5 (it does not specify anything more) all drivers are updated

· I tried to use the two types of acceleration (Mercury Playback engine GPU acceleration and the other one)

· Premiere don't crash

screenshots: https://imgur.com/a/1Z5Jvci

Correct answer by junjie5E49 | Community Beginner

I solved, only I work a little in learning tab when I start the program and then it works perfectly

TOPICS
Error or problem, Freeze or hang, Hardware or GPU, Performance, User interface or workspaces

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Premiere doesn't work well when I click edit in work space and when I minimize

Community Beginner ,
Nov 06, 2020

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· Premiere Pro 2020 (I think its 2019 but it says 2020) (version 14 in folder)

· Windows 10 (version 2004)

· I am not getting error message

· When I open premiere, open a proyect or new proyect, It works well, but when I click on the edit tab (netx to audio, colours, etc...) it lags, the learning tab does not disappear completely, it is mixed with the editing one and I think it the same with others tabs.

· Premiere worked perfectly before I reset my computer

· Windows 10, processor: AMD A10-9620P Radeon R5, 10 compute cores 4C+6G (4 cpus), ~2,50GHz

GPU: AMD Radeon r5 (it does not specify anything more) all drivers are updated

· I tried to use the two types of acceleration (Mercury Playback engine GPU acceleration and the other one)

· Premiere don't crash

screenshots: https://imgur.com/a/1Z5Jvci

Correct answer by junjie5E49 | Community Beginner

I solved, only I work a little in learning tab when I start the program and then it works perfectly

TOPICS
Error or problem, Freeze or hang, Hardware or GPU, Performance, User interface or workspaces

Views

66

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Nov 06, 2020 0
Community Beginner ,
Nov 06, 2020

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I tried to restore saved layout if someone asks (and deleted the layout folder too)

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Nov 06, 2020 0
Adobe Community Professional ,
Nov 06, 2020

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Community Beginner ,
Nov 06, 2020

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issue 3.pngissue 2.pngissue.png

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Nov 06, 2020 0
Community Beginner ,
Nov 14, 2020

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I solved, only I work a little in learning tab when I start the program and then it works perfectly

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Nov 14, 2020 0