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Premiere Pro 15.1 - ImporterQuickTime.prm - Freeze on Launch

New Here ,
Apr 23, 2021 Apr 23, 2021

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Hello,

 

Since the update, i can't open Premiere Pro, it always stucks here. What should i do to make it work again? I tried to uninstall and install again through creative cloud, but still stucks at the same point.

Valantis5EC3_0-1619163811299.png

 

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Freeze or hang

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Adobe Employee ,
Apr 23, 2021 Apr 23, 2021

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Valantis,

Remove the Red Giant Unmult plug-in. I don't believe that version it is certified for 15.1.

Thanks,
Kevin

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New Here ,
Apr 23, 2021 Apr 23, 2021

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That's so sad and unacceptable. It should keep working with the previous plugins. Although i did everything you said, now stucks here: 

Valantis5EC3_0-1619214581932.png

What should i do now?

 

Thanx for your time!

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Adobe Employee ,
Apr 26, 2021 Apr 26, 2021

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Valantis,

I would troubleshoot by removing all plug-ins first. Still getting the same warning? Let me know.

 

Thanks,
Kevin

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Explorer ,
Jul 13, 2021 Jul 13, 2021

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Community Expert ,
Jul 13, 2021 Jul 13, 2021

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It's probably not a good idea to expect plug-ins created for earlier versions to work at all or work properly and consistently after an update.  Happy to explain the logic behind this if you want.  You can revert to the previous version of premiere that worked and if you need features in the new update, you can have multiple versions on your system.    And you can reach out to RedGiant and see if they have a solution...

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