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Hello,
out of nowhere the Premiere shuts down and I have no clue why...
The most frequently shutting down is when I switch from Premiere to different app (web browser) or some folders to find something (but it's not always -> sometimes it turns off like this, even though I'm working in it).
This problem has no timing it's completely coincidental.
You can see how the shutting down looks like in attached video (in this case, the premiere froze for 5 seconds and then shut down). No report or something (it's like to press ALT+F4).
I don't know if it's related to that but in few shuts down appears ImporterMPEG (Importer:8). I don't know if these are the same or different problems.
Do you have any advice or solution for this problem?
Thank you for help.
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Please tell us your system specs: OS version, Premiere version, amount of RAM, Hardware specs including graphics card
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Computer specs:
DELL G5 5590
CPU: Intel(R) Core(TM) i7-9750H CPU @ 2.60GHz
GPU: NVIDIA GeForce RTX 2070 Max-Q 8GB
RAM: 2x HyperX Impact 16GB DDR4 2666 SO-DIMM (total 32GB)
SSD KBG40ZNS512G NVMe TOSHIBA 512GB
SSD ST1000LM035-1RK172
OS version: Windows 10, 20H2
Premiere version: 13.1.5