Screen tearing when playback

New Here ,
Mar 27, 2018 Mar 27, 2018

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When i playback/preview my sequence, the video is being teared apart and flickering. I do render the sequence first.

I edit CC2018, on my brand new Dell inspiron 15 7577

Is there any settings, that need to be changed?or is it just not the right PC

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correct answers 1 Correct Answer

Community Beginner , Dec 29, 2020 Dec 29, 2020
I had this exact same issue on my PC with a GTX 1070 and new 60Hz BenQ monitor. The fix for me was to go into Nvidia Control Panel > Manage 3D Settings > Program Settings > Adobe Premiere Pro > Vertical Sync and change this setting from 'Use the 3D application Settings' to 'On'. After that I relaunched Premiere and the issue was immediately resolved. Hope that helps for anyone else with the same problem.

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LEGEND ,
Mar 28, 2018 Mar 28, 2018

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Does the issue show up in the exports?

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New Here ,
May 26, 2021 May 26, 2021

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Nope. (Although I'm no expert), this is an issue between Premiere and your monitoring solution. You might still see some tearing if you're screening your exports on the same monitor, but the export file itself won't have the tearing.

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Adobe Community Professional ,
Mar 28, 2018 Mar 28, 2018

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Try updating or rolling back your graphics driver directly from the video card manufacturer’s site.

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Adobe Employee ,
Mar 29, 2018 Mar 29, 2018

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ValentinC,

Still seeing this issue? Let us know.

Thanks,
Kevin

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New Here ,
Jun 14, 2018 Jun 14, 2018

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Hi Kevin,

I'm also having this issue with screen tearing when playback in Premiere.

I  recently upgraded to a Surface Book 2, 15 inch (i7, 16gb, GTX 1060 6gb) and noticed immediately something was wrong.

I also have a Surface Pro 4, and that one doesn't have this issue at all. I have searched the Adobe forum and it appears people have similar problems with poor performance/screen tearing with the Surface Book 2.

Surface Book 2 Adobe Premiere Poor Performance

Laptop with Dual Graphics; Can't Force NVIDIA dGPU & Playback w/o effects is choppy

I don't know if this is a Microsoft issue or a Adobe issue, I only wish there weren't any. I payed a lot of money for this computer and it not performing better then my Surface Pro 4 from 2015 is making me kinda sad.

I have tested several things. Tested high performance in Windows, set Premiere to use the D-GPU in the Nvidia Control panel and it using it in Maximum Performance. Tested both Open CL and CUDA in Premiere. I have deactivated the internal GPU from Intel, but that didn't work either. I have all the latest updates from Microsoft. I have tested both with my Dell 34 Ultrawide 4k screen and the internal. Have Windows only use the D-GPU.

Nothing takes away the annoying screen tearing. If you have access to a Surface Book 2 15 inch, can you please try it out to see if you have the same problem as me? I still have time to return it to the store where I bough it and if this doesn't get fix I rather return it before it's to late.

Thanks!

/Christopher

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Adobe Employee ,
Jun 14, 2018 Jun 14, 2018

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Try the below steps and check if it helps.

How to Fix Screen Tearing Issues on PC - Driver Easy

//Vinay

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New Here ,
Jun 15, 2018 Jun 15, 2018

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Hi, and thanks for your suggestion.

Unfortunately this didn't work for me. I can change the V Sync options in the Nvidia Control panel but what I know is when connected through an external or using the internal monitor it isn't through the Nvida graphics card, it's using the internal UHD620 GPU from Intel.

And changing the settings in the Nvidia Control Panel didn't work. I have no problems with screen tearing when using the computer has normal or when playing games, this computer can play triple A games with high settings without problems and no tearing whatsoever.

I can't change any settings in the Intel control panel because on the Surface Book 2 there isn't any settings for it.

I found more people having issues with this configuration on the official Microsoft Community.

My surface book is prioritizing the Intel UHD620 over my Geforce 1060, - Microsoft Community

Hope you have more suggestions! Keep em coming!

Thanks,

/Christopher

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New Here ,
Jul 09, 2018 Jul 09, 2018

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I am having the exact same problem on my laptop.

2018 Acer Aspire E15 (i5, 8GB, MX 150)

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Community Beginner ,
Apr 02, 2018 Apr 02, 2018

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I am having this exact same issue. Recently bought a Razer Blade 14". Laptop is set to always default to the GTX 1060 graphics card. I was running old graphics drivers, so I updated them. Issue still persists.

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Community Beginner ,
Apr 02, 2018 Apr 02, 2018

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Also, of note is that it becomes FAR more frequent when I take the preview full screen.

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New Here ,
Apr 20, 2018 Apr 20, 2018

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Did you fix this issue?  I have this same issue.. It's really annoying..  The only good thing is when i export it's completely gone.  Only on Playback it happens

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Community Beginner ,
Apr 09, 2019 Apr 09, 2019

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I have a similar issue to this which I have documented in my own post here: Re: Screen tearing/vsync issues in Premiere timeline I still have not been able to solve the problem overall, but was able to solve it in the program and source monitors.

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New Here ,
Oct 03, 2019 Oct 03, 2019

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Any luck on this?  I have been having this problem on a new asus laptop w the 1070 card.  No issue in the imported file but in the source monitor and timeline it tears and flickers/glitches and shows up in my exports. I have exasted myself looking and trying different settings etc. What is going on?!?

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Community Beginner ,
Dec 29, 2020 Dec 29, 2020

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I had this exact same issue on my PC with a GTX 1070 and new 60Hz BenQ monitor. The fix for me was to go into Nvidia Control Panel > Manage 3D Settings > Program Settings > Adobe Premiere Pro > Vertical Sync and change this setting from 'Use the 3D application Settings' to 'On'. After that I relaunched Premiere and the issue was immediately resolved. Hope that helps for anyone else with the same problem.

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Participant ,
Jan 18, 2021 Jan 18, 2021

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thank you, that fixed it for me too on Nvidia 2070 Max q Laptop

Had tearing and wobly playback. Fixed with this setting on.

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Community Beginner ,
Mar 26, 2021 Mar 26, 2021

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This! For anyone that's experiencing this issue, THIS is the fix. Thank you so much for suggesting this.

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Explorer ,
May 19, 2021 May 19, 2021

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Thanks. This worked for me.

Had no tearing before today. I wonder if it's the latest Premiere update that changed things.

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New Here ,
May 23, 2021 May 23, 2021

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Had the same issue and this solved it, thank you!

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