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Scrolling through the footage gives a different image

New Here ,
Jan 30, 2021 Jan 30, 2021

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I have a long time a problem with Premiere Pro 2020, when I stroll through the images with the blue arrow on my timeline, I see a completely different image than when I just let the images play back. despite the new update, this is still not resolved. does anyone have any idea why this is and whether this can be solved? see my screenshots as an example:

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Editing , Error or problem , Freeze or hang , Performance

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Community Expert ,
Jan 30, 2021 Jan 30, 2021

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screenshot.jpg

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New Here ,
Jan 30, 2021 Jan 30, 2021

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thanks for this tip, first time posting on this platform. will do it next time!

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Community Expert ,
Jan 30, 2021 Jan 30, 2021

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 will do it next time

Please do it for this thread.

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Community Expert ,
Jan 30, 2021 Jan 30, 2021

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Have you tried resetting preferences and/or reseting your workspace?
Reset your preferences by holding shift+alt (or option) when you launch Premiere

Also deleting Cash files can help

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New Here ,
Feb 01, 2021 Feb 01, 2021

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Thanks for your responds, i will try this!

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