Inspiring

Answered

ucrtbase.dll Issues anyone have a Fix for this. Please help Cant launch Premiere

Forum|Forum|8 years ago
December 23, 2017
8 replies
125595 views

Spoke with adobe support and they said not their problem its a windows Visual issue. Anyone have a solution to this was working fine yesterday now wont get past the loading in screen.

Faulting application name: Adobe Premiere Pro.exe, version: 12.0.0.224, time stamp: 0x59d4c660

Faulting module name: ucrtbase.dll, version: 10.0.15063.674, time stamp: 0x8ac9f9d4

Exception code: 0xc0000409

Fault offset: 0x000000000007350e

Faulting process id: 0x33e8

Faulting application start time: 0x01d37c0f446fd4e0

Faulting application path: C:\Program Files\Adobe\Adobe Premiere Pro CC 2018\Adobe Premiere Pro.exe

Faulting module path: C:\WINDOWS\System32\ucrtbase.dll

Report Id: 468fa311-8ad9-4e0e-a766-4544deec5491

Faulting package full name:

Faulting package-relative application ID:

This topic has been closed for replies.

Correct answer xX3xecutionerXx

We found it to be a issue with the computer I'm using the DLLS are on a protected network that when i wasn't connected to my work network premiere couldn't access it. Now as long as I'm VPNed into my work network it will work.

A

aldo33547773xhrg

Participant

In my experience I have detected the problem ucrtbase.dll crash mainly in Corel all versions including the 2024 produced by the LG monitor driver, for example LM 600p 31.5 (LG FULL HD.inf) inches, it was a headache, there is nothing documented about this, I do not recommend installing the monitor drivers.

debrasteed

Participant

This a common error occurs when you try running program or game and to run them the file ucrtbase.dll is missing. There is a different solution to the error as it occurs due to different reasons. It is one of the DLL file associated with Microsoft Visual C++ and to fix ucrtbase.dll try below 3-steps:

Restart Your Computer
Install ucrtbase.dll to program folder
Update/Rollback your driver

R

Roman32838309a4n8

Participant

Same problem. VC redist reinstalled, soft reinstalled/
win10pro latest/
And same behavior with Corel 24.3.1.576.

V_F_

Inspiring

Again this is the correct solution:

Vanessa Ferreira (to xX3xecutionerXx) 11 months ago

Hi there!

The URCTBASE.DLL is the dynamic link library file associated with Microsoft Visual C++ redistributable package.

Please try these steps:

1. Try to repair all the Visual C++ files in control panel - program and features

2. Try to run Microsoft Visual Studio to repair all the C++ DLL files

3. Restart Machine

4. If that doesn't work then try repair all the Visual C++ files then clean install Adobe applications.

If all this doesn't help, please contact Microsoft to get the windows dll repair.

Hope this help!

C

cristianof46810229

Participant

Problema resolvido com a instalação do sistema, do Windows.

Melhor jeito, sem quebrar a cabeça.

C

cristianof46810229

Participant

Estou com mesmo problema. Nada resolvido ainda.

V_F_

Inspiring

Hi, still waiting for update, any step worked?

Cheers

xX3xecutionerXxAuthorCorrect answer

Inspiring

We found it to be a issue with the computer I'm using the DLLS are on a protected network that when i wasn't connected to my work network premiere couldn't access it. Now as long as I'm VPNed into my work network it will work.