Unable To Export Premiere Pro 2021 15.1

Community Beginner ,
Apr 26, 2021 Apr 26, 2021

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I have not been able to export any videos all day from Premiere Pro. I have the latest version and anytime I try to export a project, it crashes before I can get to the export menu. I've tried uploading the project through Media Encoder instead and it's having the same problem. Is anyone else experiencing this? Is there something I'm supposed to do differently with the latest version?

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Crash, Export

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Adobe Community Professional ,
Apr 26, 2021 Apr 26, 2021

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Delete the Media Cache and Media Cache files:
https://community.adobe.com/t5/premiere-pro/faq-how-to-clear-your-media-cache-in-30-seconds-in-premi...

If that doesn't work,try resetting the preferences:
https://community.adobe.com/t5/premiere-pro/faq-how-to-reset-trash-preferences-in-premiere-pro/td-p/...

If that doesn't work, try resetting the Workspaces:
Reset a workspace
Reset the current workspace to return to its original, saved layout of panels.
1. Do one of the following:
• Click the Workspace menu icon and select Reset to Saved Layout.
• Choose Window > Workspace > Reset to Saved Layout.
from here:
https://helpx.adobe.com/premiere-pro/using/workspaces.html

If that doesn't work, try Preferences > Audio Hardware and set Input to None.

If that doesn’t work, try updating or rolling back your graphics driver directly from the video card manufacturer’s site. If NVIDIA, do a clean install of the latest Studio Driver (NOT the Game Driver).

If that doesn't work, try creating a new project and import the old one into it.

Also, please help us help you:
https://community.adobe.com/t5/premiere-pro/faq-what-information-should-i-provide-when-asking-a-ques...

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Adobe Community Professional ,
Apr 26, 2021 Apr 26, 2021

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Also:

What are the complete computer specs, including hard drives (how many, what kind, what is on each, what capacity, and how full)?


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Community Beginner ,
Apr 26, 2021 Apr 26, 2021

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I'm afraid the above did not do the trick. My specs are screenshoted below. In addition, I have one hard drive.

 

Capacity: 465 GB

256 GB free space available.

 

Notable programs and files include the Office suite, Audacity, Adobe Creative Suite, video and audio files, and a number of documents and pictures. If you need me to be more specific I can be.

 

I am running Windows 10.

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Adobe Employee ,
Apr 26, 2021 Apr 26, 2021

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RPL,

You may not be meeting system requirement. Can you check?

 

Thanks,

Kevin

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Community Beginner ,
Apr 26, 2021 Apr 26, 2021

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I have the same problem. 

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Adobe Community Professional ,
Apr 27, 2021 Apr 27, 2021

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