Highlighted

Unable to import video

New Here ,
Aug 26, 2020

Copy link to clipboard

Copied

After facing a crash, I cannot import any video to my premiere pro. When I drag a video, only audio part is imported, and the mouse cursor is displayed as 'fist' (shown when dragging) on the video part. I tried changing GPU Acceleration to Acceleration to Mercury Playback Engine and it's still not working. Can anyone help please?

Adobe Community Professional
Correct answer by Peru Bob | Adobe Community Professional

What does it mean it by "user error as source patching"?

Ann means that you need to Source Patch the track as she illustrated for you.

See here:

https://www.youtube.com/watch?v=xbRoT47BOrw:

 

Topics

Crash, Editing, Error or problem, Import

Views

60

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Unable to import video

New Here ,
Aug 26, 2020

Copy link to clipboard

Copied

After facing a crash, I cannot import any video to my premiere pro. When I drag a video, only audio part is imported, and the mouse cursor is displayed as 'fist' (shown when dragging) on the video part. I tried changing GPU Acceleration to Acceleration to Mercury Playback Engine and it's still not working. Can anyone help please?

Adobe Community Professional
Correct answer by Peru Bob | Adobe Community Professional

What does it mean it by "user error as source patching"?

Ann means that you need to Source Patch the track as she illustrated for you.

See here:

https://www.youtube.com/watch?v=xbRoT47BOrw:

 

Topics

Crash, Editing, Error or problem, Import

Views

61

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Aug 26, 2020 0
Adobe Community Professional ,
Aug 26, 2020

Copy link to clipboard

Copied

What version of PPro are you working with?

Please tell us more about your sytem: PC or Mac? What kind of GPU/CPU/RAM and do you use an internal or external audio device?

 

Thanks. Let us help you.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Aug 26, 2020 0
New Here ,
Aug 26, 2020

Copy link to clipboard

Copied

Version: Premiere Pro CC 2019

 

GPU: Intel(R) HD Graphics 5500

CPU: Intel(R) Core(TM) i5-5200U 

RAM: 8GB

Internal audio device: Realtek High Definition Audio

 

 

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Aug 26, 2020 0
Adobe Community Professional ,
Aug 26, 2020

Copy link to clipboard

Copied

Dragging into Premiere or dragging into the timeline?

If latter: user error as in not souce patching.

source patching.png

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Aug 26, 2020 0
New Here ,
Aug 26, 2020

Copy link to clipboard

Copied

Oh dragging into the timeline!

Sorry for the confusion.

What does it mean it by "user error as source patching"?

IMG_0209.jpg

 

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Aug 26, 2020 0
Adobe Community Professional ,
Aug 26, 2020

Copy link to clipboard

Copied

As Ann rightly said this 'V1' box needs selecting.user error.PNG

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Aug 26, 2020 0
Nuht LATEST
New Here ,
Aug 26, 2020

Copy link to clipboard

Copied

OMG.....so embarassing guys haha...

I've been struggling for whole day, and it was so silly.

Thanks a lot!!

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Aug 26, 2020 0
Adobe Community Professional ,
Aug 26, 2020

Copy link to clipboard

Copied

What does it mean it by "user error as source patching"?

Ann means that you need to Source Patch the track as she illustrated for you.

See here:

https://www.youtube.com/watch?v=xbRoT47BOrw:

 

Check out my Freebies & Premium Products! https://gumroad.com/boonelovesvideo Source patching explained... For more content, go to: http://boonelovesvideo.co...

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Aug 26, 2020 0