When I import an mp4 file only audio works

[BrookLyn5CD5]

This problem seems like a common one with adobe premiere yet I still can't find a solution that is working for me. Everytime I import a file which is usually mp4, I've tried switching it to other video files, I've also tried clearing my media cache, yet still every time I go to upload any sort of movie file it uploads to audio only which is weird because premire will play the video in the source monitor but when I go to drag it to my project it only allows audio to be added. I'm new to premiere so I'm wondering if I just like misclicked something or did something incorrectly that's a simple fix, because all of my mp4 files wont import properly. 

[Sami Succar]

It sounds like you have the source video turned off.

You see the V1 and A1 on the left? Those are your source targeting, make sure they're both turned on.