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zooming in on a timeline/ sequence

Community Beginner ,
Feb 03, 2016

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in premiere pro cc 2014 you can zoom in on a timeline/ sequence by pressing alt and scrolling with a scroll wheel and it zooms in exactly where your mouse pointer is.

but in premiere pro cc 2015 it just zooms in on a random spot not where the coursor is.

does anyone have similar problems with premiere 2015?

PS: I am on windows 10

kulpreet singh  To however is doing this, please stop marking a question as "answered" when there has not been an actual answer to the question.

Ferdinand83​ I have a fix for this.

There is a problem with the way a lot of the Adobe apps behave when scaling for high DPI displays in Windows. Some people have proposed changing the Windows display scaling to 100% instead of the default 200%. Yes, that solves it but makes windows basically unusable because everything is tiny.

Here's the fix I found, though. Navigate to the .exe file for Premiere Pro in your Program Files/Adobe folder. Right click on it and choose properties. Then click the "Compatibility" tab and then the checkmark box for "Override high DPI scaling..." and in the dropdown menu set it to "System."

(Side note: I had a different problem with scaling in After Effects and in that case I had to set it to "Application" instead of "System" to fix it. Try the other options if one doesn't work.)

Once I did that, the timeline zooming worked like it used to on my old computer.

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zooming in on a timeline/ sequence

Community Beginner ,
Feb 03, 2016

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in premiere pro cc 2014 you can zoom in on a timeline/ sequence by pressing alt and scrolling with a scroll wheel and it zooms in exactly where your mouse pointer is.

but in premiere pro cc 2015 it just zooms in on a random spot not where the coursor is.

does anyone have similar problems with premiere 2015?

PS: I am on windows 10

kulpreet singh  To however is doing this, please stop marking a question as "answered" when there has not been an actual answer to the question.

Ferdinand83​ I have a fix for this.

There is a problem with the way a lot of the Adobe apps behave when scaling for high DPI displays in Windows. Some people have proposed changing the Windows display scaling to 100% instead of the default 200%. Yes, that solves it but makes windows basically unusable because everything is tiny.

Here's the fix I found, though. Navigate to the .exe file for Premiere Pro in your Program Files/Adobe folder. Right click on it and choose properties. Then click the "Compatibility" tab and then the checkmark box for "Override high DPI scaling..." and in the dropdown menu set it to "System."

(Side note: I had a different problem with scaling in After Effects and in that case I had to set it to "Application" instead of "System" to fix it. Try the other options if one doesn't work.)

Once I did that, the timeline zooming worked like it used to on my old computer.

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Feb 03, 2016 1
Feb 03, 2016

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Hi,

So far, there is no such issue reported and I am also not able to replicate this at my end.

It's working in Premiere Pro CC2015.2 exactly in the same way, like it used to work in Premiere Pro CC2014.

I would suggest you to try it in a new project and check, if it is specific to one project.

thanks,

Kulpreet Singh

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Feb 03, 2016 1
Explorer ,
Apr 08, 2016

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Hi,

I'm using PremierePro CC v9.2.0 on Windows 10 and I have the same issue as namzakris. Whenever I use the mouse wheel to zoom in, it just zooms to a random place. Meanwhile PremierePro CC on my iMac at work handles it as expected, i.e. zooming in on the mouse cursor.

Is there any way to fix this? It is really hampering my workflow. Thanks a lot in advance.

PS: And no, creating a new project doesn't solve the issue, I tried that.

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Apr 08, 2016 0
Explorer ,
May 26, 2017

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Hey Adobe Staff - can you please add your voice to the renewed discussion of this issue?

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May 26, 2017 1
Explorer ,
May 26, 2017

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Hey, I've been trawling PremierePro's preferences for ages, trying to find a fix for this, but no luck. I think it is a bug. Your suggestion seems interesting (especially given that Adobe doesn't seem to be able to recreate the issue), but I can't seem to fix it this way. I'm using a PC with a Dell 25 inch display and had the same issue on my Dell laptop, which had a 4K display.

Adobe? Any suggestions on how to finally fix that? That'd be great.

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May 26, 2017 1
Community Beginner ,
May 30, 2017

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Want to confirm I have the same issue with Premiere Pro CC 2017 v11.1.1:

cannot zoom-in to a playhead with ALT+scrolling mouse wheel...

Windows 10 (build 14393.1198). I use 150% scaling in display settings for my 2560x1440 monitor which does not actually matter as the same thing happens on default 100% scaling.

It is a very very frustrating issue!

I do not understand why it does not bring a wave of complaints from PP users

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May 30, 2017 0
Engaged ,
Aug 15, 2017

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I wanted to click on "I have the same question," but it's missing, because Kulpreet Singh's answer is marked as "correct."

But as of 2017.1.2, the bug has still not been fixed, and there are no known workarounds. To mark that answer as "correct" is just outright wrong. I'd say that the forum ought to have a "not correct?" or "not helpful" button that users can push, to contest the accuracy of "correct" answers.

I had reported this bug just a few days later, here: Premiere Pro 2015.1 Feature requests - YouTube

These are just 2 of 200+ bug/features I have reported: ALL Taran's feature requests and bug reports for Adobe Premiere - Google Sheets

Adobe, if you still can't reproduce this bug (or any others that I have reported) you're more than welcome to visit our studio again.

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Aug 15, 2017 2
Community Beginner ,
Aug 25, 2017

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This problem is not solved. 

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Aug 25, 2017 0
New Here ,
May 10, 2016

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Hi,

I also have the same problem and it's driving me crazy.

I have PremierePro v9.2.0 on a Windows 10.

Hope someone has a fix for this.

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May 10, 2016 0
Explorer ,
Apr 24, 2017

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Hey,

I've just been using the most recent version of Premiere Pro CC 2017 and the zooming in on the timeline issue on Windows still exists.

To recap, you can zoom in on a timeline/sequence by pressing alt and scrolling the mouse scroll wheel. On Mac, this zoom occurs right where the cursor is pointing, which is where I want to zoom in. However, on Windows, it zooms to a random spot instead. This problem hasn't been fixed since version 2015, for me anyway.

Could you please let me know, how to fix it, or will Adobe issue a fix themselves?

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Apr 24, 2017 0
Most Valuable Participant ,
Apr 24, 2017

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I am on Windows 7 and it works fine with 2017.1:

0566.gif

maybe a mouse software/hardware issue?

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Apr 24, 2017 0
Explorer ,
Apr 24, 2017

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Hey Roei,

That's exactly how it should work. I'm really confused, because I've been using Premiere Pro CC on three different PCs since I first added to this discussion and each time, the zoom feature didn't do what you've just been showing. What's the issue on my PCs? Having said that, they were all running Windows 10...

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Apr 24, 2017 0
Explorer ,
May 26, 2017

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Did anybody ever solve this issue?  Just installed CC 2017 and for the first time in my life having this problem - I've used Premiere for years on all different computers - but with this zoom problem cannot do any proper work.  It's infuriating!!

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May 26, 2017 0
Explorer ,
May 26, 2017

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Hey lcagdaiden, not as far as I can see and yes, it is indeed very infuriating that Adobe doesn't seem to believe there to be a problem. Just so there is some 'visual' proof, I captured what happens when I try to zoom into my timeline:

I hope everybody agrees, that this is not how this is supposed to work.

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May 26, 2017 2
Explorer ,
May 26, 2017

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Precisely the same issue as mine...  Drives me nuts - especially when I have an hour long timeline that's not so easy to scroll around when zoomed in.

So is this an actual bug?  I figured this could be some stupid setting hidden somewhere away from view? 

Just curious - are you running your system on any high resolution?  Do you see any difference in the zoom issue at different resolutions?  I had a similar issue with a completely unrelated program - Civ6, the video game - where at higher resolutions it seemed to be confused as to where my mouse cursor was pointed.  I fixed the civ6 issue by changing game resolution, but played with it in premiere today and it doesn't seem to make any difference.  Probably not helpful, but just throwing it out there...

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May 26, 2017 1
Community Beginner ,
Aug 25, 2017

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Having the same problem of random scrolling focus and it's driving me bananas.  PC, Windows 10

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Aug 25, 2017 0