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Approved photo not showing in public profile

New Here ,
May 27, 2021 May 27, 2021

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Recently i uploaded some photo in my contributor account but eventhough its been approved but not showing in public profile or in search. please check on this

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correct answers 2 Correct answers

Community Expert , May 30, 2021 May 30, 2021

@Jill_C Adobe is localizing the user experience for some regions, like Turkey or Indonesia. So many contributors of those regions do not see their pictures in their portfolio. 

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Community Expert , Feb 24, 2023 Feb 24, 2023
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Yes! Thank you for your assistance, now I can check my portfolio. However, since I'm in restricted country, does it means the buyer can't see my portfolio?


By @William Salim

You will be able to generate sales from the major regions: all Americas, Europe, Japan, Korea. You won't generate sales from restricted countries until your assets get additional scrutinity. I have currently 3 or 4 assets in that category. From time to time a new asset gets added. I guess it's in relation with the download

...

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Community Expert ,
May 28, 2021 May 28, 2021

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What is your region? Can you post a link to your portfolio here?

ABAMBO | Hard- and Software Engineer | Photographer

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Community Expert ,
May 28, 2021 May 28, 2021

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The volunteers in the Support Community are not able to look into your account to solve any problems. Please note that images are added to your portfolio in the order in which you originally uploaded them, not in the order in which they were accepted. So it is possible the image you're looking for is further down the page. 

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Community Expert ,
May 30, 2021 May 30, 2021

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@Jill_C Adobe is localizing the user experience for some regions, like Turkey or Indonesia. So many contributors of those regions do not see their pictures in their portfolio. 

ABAMBO | Hard- and Software Engineer | Photographer

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Community Beginner ,
Feb 21, 2023 Feb 21, 2023

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Recently, it happens to me as well. I can't see my portfolio submitted. May you help me to check it out? Here is my profile link William Salim photos, images, assets | Adobe Stock . There are 4 photos that have been approved

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LEGEND ,
Feb 21, 2023 Feb 21, 2023

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William Salim, I do not see any pictures in your portfolio. Perhaps Adobe changed their mind. 

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Community Beginner ,
Feb 24, 2023 Feb 24, 2023

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Thanks for the reply, but the problem has been solved. I think that Adobe might sent me another email if they disapproved my works

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Community Expert ,
Feb 21, 2023 Feb 21, 2023

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You are in a restricted country. Change “id” to “ca” and it will work.

https://stock.adobe.com/ca/contributor/211291470/William%20Salim

ABAMBO | Hard- and Software Engineer | Photographer

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Community Beginner ,
Feb 24, 2023 Feb 24, 2023

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Yes! Thank you for your assistance, now I can check my portfolio. However, since I'm in restricted country, does it means the buyer can't see my portfolio?

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LEGEND ,
Feb 24, 2023 Feb 24, 2023

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People in YOUR country will not see the photos in your profile. Nor will they see most of the pictures. 

But people in a lot of the world - where there are no special restictions - will see your pictures and might buy them.

This might affect your choice of subject.

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Community Beginner ,
Feb 26, 2023 Feb 26, 2023

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quote

People in YOUR country will not see the photos in your profile. Nor will they see most of the pictures. 

But people in a lot of the world - where there are no special restictions - will see your pictures and might buy them.

This might affect your choice of subject.


By @Test Screen Name

Thank you for the explanation, I find it very helpful.

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Community Expert ,
Feb 24, 2023 Feb 24, 2023

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Yes! Thank you for your assistance, now I can check my portfolio. However, since I'm in restricted country, does it means the buyer can't see my portfolio?


By @William Salim

You will be able to generate sales from the major regions: all Americas, Europe, Japan, Korea. You won't generate sales from restricted countries until your assets get additional scrutinity. I have currently 3 or 4 assets in that category. From time to time a new asset gets added. I guess it's in relation with the download count. 

ABAMBO | Hard- and Software Engineer | Photographer

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Community Beginner ,
Feb 26, 2023 Feb 26, 2023

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quote
quote

Yes! Thank you for your assistance, now I can check my portfolio. However, since I'm in restricted country, does it means the buyer can't see my portfolio?


By @William Salim

You will be able to generate sales from the major regions: all Americas, Europe, Japan, Korea. You won't generate sales from restricted countries until your assets get additional scrutinity. I have currently 3 or 4 assets in that category. From time to time a new asset gets added. I guess it's in relation with the download count. 


By @Abambo

Thank you for the explanation, I'm glad that the senior contributor in this community could help us as the newbie.

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Community Expert ,
Feb 26, 2023 Feb 26, 2023

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quoteThank you for the explanation, I'm glad that the senior contributor in this community could help us as the newbie.

By @William Salim

You're welcome.

ABAMBO | Hard- and Software Engineer | Photographer

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