Please refer to the below link to download the Photoshop Elements 10 and serialize it with the serial number. http://prodesigntools.com/photoshop-elements-10-direct-download-links-pse-premiere-pre.html Follow the instruction properly to avoid error. ... View more

When you purchased Master Collection CS6 ? You can download the trial of CS6 application from Adobe.com or check http://forums.adobe.com/thread/981369 License it with the serial number you have. ... View more

You have tried to install the update lot many times so it will be hard to find the exact log. Please follow the steps to find the exact log 1) Delete everything in the folder :-    /Library/Logs/Adobe/Installers 2) Try to install the update again 3) Freah new logs will get created share those files content over the pastebin.com website ... View more

You can download the CS4 software from the below given link but do make sure to follow the "Very important instruction" to avoid the error. http://prodesigntools.com/download-adobe-cs4-and-cs3-free-trials-here.html ... View more

The update available on the Adobe.com website are for perpetual user and not for Creative cloud subscriber. I would appreciate if you could share the update log that could be find at the below location to further investigate the issue :- Navigate to the log files in one of the following folders:       • Windows 32 bit (XP, Vista, 7): \Program Files\Common Files\Adobe\Installers\       • Windows 64 bit (XP, Vista, 7): \Program Files(x86)\Common Files\Adobe\Installers       • Mac OS: /Library/Logs/Adobe/Installers/      The log filename includes the product name and install date, followed by ".log.gz." The extension .gz indicates a compressed format.      Use a decompression utility such as Winzip or StuffIt to decompress the .gz file. Once uncompressed, the log file is a plain text file. Please do not paste the log file here, Put it on the Pastebin.com website and share the link here. ... View more

Hi Dan, As per the snap shot of the last few lines of the logs, 5/02/13 18:39:19:337 | [INFO] |  | OOBE | DE |  |  |  | 5504 | ERROR: DF045: File corruption detected. Re-install the product & then apply the patch again. (Can not repair file "C:\Program Files (x86)\Common Files\Adobe\CS6ServiceManager\IMSLib.dll")(Seq 13) It states that the files IMSLib.dll has gone corrupt and could not be repaired so Install/Update has failed. Please delete the CS6ServiceManger folder from the C:\Program Files(X86)\Common Files\Adobe\ Do the re-install of complete CS6 suite to re-create the files/folder inside CS6serviceManager which were corrupt and then try to update. Please write us back if this doesn't resolve the issue. ... View more

You can download the software from the below link :- http://prodesigntools.com/all-adobe-cs5-direct-download-links.html Please do read the instruction properly to avoid the error. ... View more

I apologies for the inconvenience. Could you please explain the problem along with complete details so we can help you. ... View more

As you are on Mac 10.7.5 , the user library folder is hidden. Please check the link to access user library folder :- http://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html Correct path will be :- Users\<User Name>\Library\Preferences\Adobe Photoshop Elements 10\ (wherein the library folder will be hidden) ... View more

Move the discussion to Digital Edition ... View more

If you are not able to locate the SLStore folder then the parent folder might not have the permission to "Read and Write" /Library/Application Support/Adobe/ Provide the complete permission to the Adobe Folder and then Re-install, SLStore folder should get created on Install. ... View more

Excellent , thanks Diane for the update. ... View more

Thanks Diane, so currently you are able to open up the Adobe Application Manager as you were getting the Download error. Could you please provide the Update log for the analysis. You could find the log in below location :- C:\Program files (x86)\Common Files\Adobe\Installers The log filename includes the product name and install date, followed by ".log.gz." The extension .gz indicates a compressed format. Please place the log file on pastebin.com and share the link for analysis. ... View more

Have you looked in the Processes Tab in Task Manager for Photoshop.exe and Bridge.exe process running. ? Check the below link for steps to do so :- http://helpx.adobe.com/creative-suite/kb/error-installation-cannot-continue-bridge.html ... View more

These errors are due to a read-only SLStore folder. Follow the steps in http://helpx.adobe.com/x-productkb/policy-pricing/configuration-error-cs5.html to correct the permission to SLStore folder and check if it helps ... View more

Can you please provide the Screen Shot of the error message and the Operating system details ? You can uninstall Adobe Download Assistant from 1) Windows :- Add/remove program in the Control Panel 2) Mac         :- Navigate to Applications Folder and Drag the Adobe Download Assistant icon in Trash. Start over again with the download of Trial. Else, you could check this link for Direct Download :- http://forums.adobe.com/thread/981369 ... View more

Service Pack 3 is the windows XP version. http://windows.microsoft.com/en-IN/windows/which-operating-system Check if you meet the system requirement to run the Cs6 application. ... View more

Restoring the Adobe application via Time machine is not a good practise and may cause other issues as well. Please install the application properly rather restoring. ... View more

I think you are running the DNG converter. Could you download the latest update patch from the below link and then run that. Direct download links for Camera Raw 7.4: Camera Raw 7.4 Macintosh Camera Raw 7.4 Windows ... View more

I hope this link may help you :- http://helpx.adobe.com/creative-suite/kb/error-update-server-repsonding-cs4.html ... View more

You should be able to install the PSE 10 on the Mac 10.7.5 without any issues. What problem are you having ?? ... View more

Could you update your Photoshop to the latest version and then check. http://blogs.adobe.com/crawlspace/2013/01/photoshop-13-0-413-1-2-updates-now-available.html ... View more

Please try the Desktop installation and check, it might be help you resolve the issue. Below is the link with instucrtion to do desktop installation :- For Mac :- http://helpx.adobe.com/creative-suite/kb/install-creative-suite-4-or.html For Windows :- http://helpx.adobe.com/creative-suite/kb/install-desktop-cs4-products-windows.html ... View more

The below link will help you with instruction to close bridge and continue :- http://helpx.adobe.com/creative-suite/kb/error-installation-cannot-continue-bridge.html ... View more

It seems the InDesign Recovery data has gone bad. Navigate to the below folder. Delete the InDesign Recovery folder and then check Windows XP:    C:\Documents and Settings\<USER>\Local Settings\Application Data\Adobe\InDesign\Version 7.5\<Language>\Caches\ Windows 7:       C:\Users\<USER>\AppData\Local\Adobe\InDesign\Version 7.5\<Language>\Caches\  Macintosh:         Hard Drive/Users/<USER>/Library/Caches/Adobe InDesign/<Version 7.5/<Language>/ ... View more