Can you try running the application in Selective Startup mode and then check ? http://helpx.adobe.com/x-productkb/global/disable-startup-items-services-windows.html ... View more

Can you share the update log which could help us know what might the cause of the issue ? • Windows 32 bit (XP, Vista, 7): \Program Files\Common Files\Adobe\Installers\ • Windows 64 bit (XP, Vista, 7): \Program Files(x86)\Common Files\Adobe\Installers • Mac OS: /Library/Logs/Adobe/Installers/ http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html ... View more

Can you please try resetting the permission on the below folder and then check :- 1) Library/Application Support/Adobe/OOBE/ If this doesn't help then please share the PDApp.log that could be located in ~/library/logs/Adobe/Installers -Manish ... View more

What is the error message you are getting when updating the softwares ? Also, which version Creative suite standard are you using ? ... View more

Are you getting any error message ? what is your OS details ? Please provide more information so that we can help. ... View more

What happens when you search in the Spotlight of youe MAC for Lightroom 5 ? ... View more

Did you get any error message when you installed the After effect CC ? What is your Operating system ? Do you have any previous version of the After effects present on the machine ? ... View more

Can you please try to download/Install manually from the direct download link mentioned by Arpit in the Post# 2 and then check. ... View more

Check in C:\Windows\Fonts folder for any non-system fonts. Remove them and then check Also, please check in the new user account. ... View more

What is your Operating System ? Also, can you elaborate by "Don't want it popping up all the time there is an update....." ? ... View more

Can you try below suggestion and then check :- 1) Resetting the Preferences :- http://forums.adobe.com/thread/526990 2) Check in the new user account 3) Remove any third party plugin installed. ... View more

Alex , The Crash log on the Windows are not helpful and doesn't provide much of the details in regard with the crash. Does your InDesign also crash when you are creating Text frame or working in the Text Frame ? Please try the below suggestion as they ay help :- 1) Resetting the Preferences :- http://forums.adobe.com/thread/526990 2) Check in the new user account 3) Remove any third party plugin installed. ... View more

Can you share the crash log with us for InDesign CC ? Also, please let us know the exact operating system you are working on ? ... View more

I installed Photoshop and Illustrator CC.  I expected them to overwrite / upgrade CS6 I guess.  The CC application do not overwrite / upgrade CS6 application already installed on the computer. They get installed as the seperate applications. In order to remove CS6 applications you need to run the Uninstaller for the CS6 application that can be found as stated below :- Windows :- Add and Remove Programs in Control Panel Mac          :- Mac HD\Applications\Utilities\Adobe Installers Run the uninstaller first and then the Cleaner tool. If this doesn't help then please let us know your operating system. ... View more

Moved to Photoshop forums ... View more

Hi Hailodave, What is your Operating System ? Did you ran the Cleaner tool to remove the CS6 directly or did you uninstalled the CS6 apps properly before through there uninstaller ? Thanks, Manish Sharma ... View more

You need to elaborate what you are looking for. If I am guessing it right then you can have the help manual for Photoshop CS5 from link below:- http://help.adobe.com/en_US/photoshop/cs/using/photoshop_cs5_help.pdf ... View more

Hi LantzDesign, Did you were had the CS6 applications installed on your computer ? What is your Operating system ? You can run the cleaner tool to clear the ramanent part of the CS6 software. Below is the link to download the cleaner tool :- http://www.adobe.com/support/contact/cscleanertool.html Thanks, ... View more

Hello paglusch75, Can you please elaorate what exactly happen when you are downloading the software ? Do you get any error message ? Thanks, Manish Sharma ... View more

Hi James from Denver, We have a known issue with Indesign CS6 when we have the User profile moved to the different drive. I have discussed the issue on the following thread which could be useful. http://forums.adobe.com/message/5353775 ... View more

Hello bageled001, I will appreciate if you could please follow the below steps and update us with the status :- 1) Check in the new user account on your computer. 2) Check running InDesign in the Selective startup mode on your computer. (http://helpx.adobe.com/x-productkb/global/disable-startup-items-services-windows.html) Also, could you please check the version of Java you are running and update latest version if you do not have the current Java update installed. ... View more

Have you tried the downloading the trial and serializing it with the link shared in the previour post ? ... View more

I have 3 questions.   1. I have bought Adobe Production Premium CS 6 Education pack and already have CS 5.5. Should I uninstall cs5.5 first or can I install over cs5.5? Yes, you can install CS6 over CS5.5 withour any issues, there is no need to uninstall CS5.5. 2. I wish to install cs 5.5 on another machine - how do I activate this installation? Adobe software provide 2 activation which allow to use the application on 2 computer but not at the same time. So, you can install it on the another machine and you should be able to use it. 3. What do I need to do in order to activate cs6? Activation is a silent process that happens at the time of launch.  You need internet connection to activate the softwares. ... View more