Re: Having a hell of a time trying to install InDe...

Manish-Sharma · ‎Mar 27, 2012

Which OS you are on?

Manish-Sharma · ‎Mar 27, 2012

1) download the flash player cleaner tool from the link :- http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html run the uninstaller to remove all the remaining component of the flash player. 2) Craete a new administrator user account 3) Downloadl the flash player from this link:-http://get.adobe.com/flashplayer/ 4) right click on the flash player setup and select "Run as Administrator" nad then follow teh onscreen instruction

Manish-Sharma · ‎Mar 27, 2012

On adobe website the download is present for the latest version only, and the serial number of one version will not work with the setup of the different verison. You can have a look at prodesigntools.com and check out there.

Manish-Sharma · ‎Mar 26, 2012

have a look on the link;- http://helpx.adobe.com/photoshop-elements/kb/install-premiere-elements-photoshop-elements.html under the section "DVD description"

Manish-Sharma · ‎Mar 26, 2012

You cannot use the serial number of Elements 9 with the Elements 10 setup, it is not gonna work for you. You need to get the Elements 9 installtion media and then you can use your serial number.

Manish-Sharma · ‎Mar 26, 2012

You need to contact Adobe support to get it fixed....no one would be able to help you here

Manish-Sharma · ‎Mar 26, 2012

Have a look on the below mentioned link;- http://helpx.adobe.com/photoshop-elements/kb/install-premiere-elements-photoshop-elements.html specifically under DVD description method

Manish-Sharma · ‎Mar 26, 2012

Can you check with a different browser?

Manish-Sharma · ‎Mar 26, 2012

Can you be more specific..what happened , what is the OS you are on....Are you getting any error message or not.

Manish-Sharma · ‎Mar 25, 2012

What id OS ....can you be more elaborative regarding your problem.

Manish-Sharma · ‎Mar 25, 2012

Ideally Adobe recommend to uninstall the oder version before installing new one...however there are numerous people who hae both the version and the software works fine. You can have LR4 and LR3 both at a same time on your computer

Manish-Sharma · ‎Mar 25, 2012

Yes, you can have the mac license.. Contact Adobe support and ask for the platform swap. They will place a new order for you for the Macintosh as the windows serial number will not work on mac, For details look at the link:- http://helpx.adobe.com/x-productkb/policy-pricing/order-product-platform-language-swap.html

Manish-Sharma · ‎Mar 25, 2012

What is the version of the dreamweavwe you own?

Manish-Sharma · ‎Mar 24, 2012

Sorry , I posted before I completed ... Before you re-install , uninstall all the other Adobe product and run the cleaner tool , http://www.adobe.com/support/contact/cscleanertool.html

Manish-Sharma · ‎Mar 24, 2012

RE-instal the software using the MEDIA not the Migration Assistance.

Manish-Sharma · ‎Mar 24, 2012

You can also download it as the trial from the adobe.com website , however the serial number would not work for you as the serial number is platform dependent. hence you can follow the instruction of the Jeff to get the Macintosh version and in teh meantime use the application as the trial after downloading and installing it from the Adobe.com

Manish-Sharma · ‎Mar 24, 2012

Yes, you have to uninstall first and then re-install using the disk 2. Refer to link below to understand teh disc description , For details refer to http://helpx.adobe.com/photoshop-elements/kb/install-premiere-elements-photoshop-elements.html

Manish-Sharma · ‎Mar 24, 2012

Are you installing the software in your C:/ or to a different drive? , If it is on the different drive then install the application in the c:/ Check after installing from the Hidden Admin account , to know how to unable/disable the hidden admin account follow the link : http://www.howtogeek.com/howto/windows-vista/enable-the-hidden-administrator-account-on-windows-vista/ If incase this doesn't work then create the folder as C:/adobe and then install the applications here...

Manish-Sharma · ‎Mar 24, 2012

There will be the file named "SETUP.EXE" in thr d:/ , which will start the installtion

Manish-Sharma · ‎Mar 24, 2012

Tun -off your Antivirus and firewall. Click on the Start button and search for services.msc , in the new windows of the services.msc, locate the Windows installer service , right cilck on it and then go to properties, check is it stared ot stopped, if it is stopped then start the service and try installing it, and if it alreadyy strated then try installing from the safe mode.

Manish-Sharma · ‎Mar 24, 2012

Which windows operating system are you on? Where are you installing the software is it C drive or G drive. If its G drive , then install the software in C drive.

Manish-Sharma · ‎Mar 23, 2012

If in case the application don't work......uninstall the flash player from the control panel and then re-install cs5.5

Manish-Sharma · ‎Mar 23, 2012

You have tried the two different discs and different drives and still you were not able to copy the content to the desktop. I would suggest to check the discs on the different computer , just to make sure the disc are correct. if they are contact Mac to get this think sort out. and you can download the design premium cs5.5 from adobe.com website as the trial and while installing you can use your serial number. , you can write the DVD with the setup downloaded from internet for the future use.

Manish-Sharma · ‎Mar 22, 2012

Uninstall from the control panel and then re-install using Disk 2 , and you will be good to go

Manish-Sharma · ‎Mar 21, 2012

Adding to what I posted earlier..... The file will open in cs5 but for some application like Indesign you will not be able to open them back in CS3 once saved in CS5 , hence please beware for the files.

Manish-Sharma · ‎Mar 21, 2012

If you download the CS5 then nothing will happen If you install the CS5 then the also nothing will happen to your CS3 but the default application for all teh file would become CS5 hence after installing when you will double click on any file craeted in the CS3 it will open in the CS5.

Manish-Sharma · ‎Mar 21, 2012

@ jeff would like to clarify does the CS5 cleaner tool work for the PEPE products as well.

Manish-Sharma · ‎Mar 21, 2012

http://dl.dropbox.com/u/16243351/magazine%20rough%20draft%202.idml

Manish-Sharma · ‎Mar 21, 2012

You are getting the issue when launching the indesign. Your working on the trial or you own the product.

Manish-Sharma · ‎Mar 21, 2012

You have to contact Adobe Support for this, When you will enter the Adobe CS5 serial number and then click next the Indesign cs2 to be selected and then enter its serila number. If it gets accepted it will get install other wise you need to contact the Adobe to get it sorted.

Manish-Sharma

Manish-Sharma

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