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AshutoshChaturvedi

Adobe Employee

AshutoshChaturvedi

Adobe Employee

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Thank you for your support and guidance chanaart

Glad to hear you liked it Warm Regards, Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator

Gravnetic Please create a new post with the issue about the group. Describe your problem in detail there. Since this post is about something else chances are your issue will be lost in other non-related messages or other users who come to this post will not get the information they need.

Please update to version 22.0.1 to get the fix for this issue. Thank You. Warm Regards, Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator

Please update to version 22.0.1 to get the fix for this issue. Thank You. Warm Regards, Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator

Please update to version 22.0.1 to get the fix for this issue. Thank You. Warm Regards, Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator

Please update to version 22.0.1 to get the fix for this issue. Thank You. Warm Regards, Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator

Please update to version 22.0.1 to get the fix for this issue. Thank You. Warm Regards, Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator

Please update to version 22.0.1 to get the fix for this issue. Thank You. Warm Regards, Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator

Please update to version 22.0.1 to get the fix for this issue. Thank You. Warm Regards, Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator

Please update to version 22.0.1 to get the fix for this issue. Thank You. Warm Regards, Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator

Please update to version 22.0.1 to get the fix for this issue. Thank You. Warm Regards, Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator

Please update to version 22.0.1 to get the fix for this issue. Thank You. Warm Regards, Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator

Please update to version 22.0.1 to get the fix for this issue. Thank You. Warm Regards, Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator

Please update to version 22.0.1 to get the fix for this issue. Thank You. Warm Regards, Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator

Please update to version 22.0.1 to get the fix for this issue. Thank You. Warm Regards, Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator

Please contact using the link; Contact us | Adobe Digital Learning Services

UPDATE on 12-MAR-2018: We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 22.1. Please refer to the workaround here. Unable to export Artboards as SVG – Adobe Illustrator Feedback

Please see this link: Outline preview bug – Adobe Illustrator Feedback We are working with Nvidia to get this resolved

gtk123 Please contact Adobe support. Since this is not reproducible at our end we can only guess the reason. Adobe support will be able to look into your machine and look for possibilities like corrupt preference, interference from some third party plugin etc

Please get in touch with us at sharewithai@adobe.com or any of the other support channels - https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here. Warm Regards, Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator

Few things that are not clear 1. Which version of Illustrator are you using? 2. Are you working in CPU mode on this machine? Illustrator will not be able to cope up with some many pixels to render vector graphics on this dense display. Please get in touch with us at sharewithai@adobe.com or any of the other support channels - https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here. Warm Regards, Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator

Please get in touch with us at sharewithai@adobe.com or any of the other support channels - https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here. Warm Regards, Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator

Please contact Adobe support. Account or system specific issues are best resolved in a 1:1 session. We can only keep guessing the reason and make you follow multiple things.

since the issue is not of generic nature it will be difficult for the community to suggest. I would suggest you contact support. they can help you get a resolution.

Window menu > Control will bring back control panel even in the essential classic workspace. Please do add things you miss on the properties panel here : https://illustrator.uservoice.com/

Hi, As suspected you are running the same GPU issue that we are tracking with Apple. Please add your vote here: High Sierra (macOS 10.13) GPU rendering issues - Intel Graphics – Adobe Illustrator Feedback We will email you once we have a fix available in the OS update.

grossmisconduct wrote Illustrator cc 2018 crashing when clicking the paintbrush tool or shape builder tool in the tools panel. Please get in touch with us at sharewithai@adobe.com or any of the other support channels - https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here. Warm Regards, Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator

norteno wrote This error has been happening since I purchased my new Macbook Pro, 13 inch. If you can share details of the machine I can comment better. Symptoms seen in the image look like the GPU issue we are tracking with Apple. Refer to this link: Known issues - Running Illustrator CC on macOS 10.13 High Sierra

wrote I am running a iMac Retina 5K 4.2 GHz i7 Radeon Pro 580. Can I upgrade to High Sierra with the latest updated Adobe Apps We have not heard any issue with the hardware you mentioned.