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Meenakshi Negi

Adobe Employee

Adobe Employee

Activity

Re: How do you configuer Adobe Acrobat 9 to recog...

by Adobe Employee in Acrobat SDK Discussions
‎Feb 06, 2016 09:33 PM
‎Feb 06, 2016 09:33 PM
Hi jadenison, Please refer the following KB doc for help: Troubleshoot scanner issues in Adobe Acrobat Let us know if you need any furtehr help. Regards, Meenakshi ... View more

Re: I want to subscribe to Acrobat DC Pro. How man...

by Adobe Employee in Acrobat SDK Discussions
‎Feb 06, 2016 09:09 PM
1 Upvote
‎Feb 06, 2016 09:09 PM
1 Upvote
Hi cmunn1908, Using an Acrobat subscription, you can install and activate the software on maximum two machines with the same Adobe ID credentials. If you wish to run the software on the third machine, then you will need to uninstall the software from any of the previous computers. Please refer the KB doc for help: https://helpx.adobe.com/acrobat/faq.html Regards, Meenakshi ... View more

Re: is there a way that I can download a PDF docum...

by Adobe Employee in Adobe Acrobat Online Discussions
‎Feb 05, 2016 11:57 PM
‎Feb 05, 2016 11:57 PM
Hi abbeyc80462914, Please let me know the application you are using to convert PDF files to powerpoint. If you have subscription you can easily convert files in Acrobat application or online here: https://cloud.acrobat.com/exportpdf. Make sure you sign in with your Adobe ID under which you have subscription. Regards, Meenakshi ... View more

Re: Adobe Acrobat Pro Extended: The older version...

by Adobe Employee in Acrobat SDK Discussions
‎Feb 05, 2016 11:30 PM
‎Feb 05, 2016 11:30 PM
Hi bizzaros, Please refer this KB doc for help: https://helpx.adobe.com/acrobat/using/scan-documents-pdf.html Regards, Meenakshi ... View more

Re: Framing rectangular images

by Adobe Employee in Acrobat SDK Discussions
‎Feb 05, 2016 11:26 PM
‎Feb 05, 2016 11:26 PM
Hi martint75171788, Please refer this thread for help: How to change Margins in PDF? Check if this resolves your issue. Regards, Meenakshi ... View more

Re: Standard DC --> How to enable catalog index cr...

by Adobe Employee in Acrobat SDK Discussions
‎Feb 05, 2016 10:42 PM
‎Feb 05, 2016 10:42 PM
Hi thomash15552790, You need to upgrade to Acrobat DC Pro. Please refer the KB doc for further help: Plans and pricing: Compare plans | Adobe Acrobat DC Regards, Meenakshi ... View more

Re: Can I display the PDF's pages horizontally?

by Adobe Employee in Acrobat SDK Discussions
‎Feb 05, 2016 10:03 PM
‎Feb 05, 2016 10:03 PM
Hi Lupineinc, I am sorry as you cannot scroll pages horizontally in Acrobat. Let us know if you need any further help. Regards, Meenakshi ... View more

Re: The acrobat reader pro, can not lock with pass...

by Adobe Employee in Acrobat SDK Discussions
‎Feb 05, 2016 07:53 PM
‎Feb 05, 2016 07:53 PM
Hi henriqueveleda, If you are referring to lock "Save As" with password it is not possible. If you are referring to save a PDF file with password, then you need Acrobat for that. You cannot save as PDF files with password in Acrobat Reader . However if a file is password protected you need password to open that file in Reader application. Let me know if you need any further help. Regards, Meenakshi ... View more

Re: "Unable to convert PostScript file"

by Adobe Employee in Acrobat Discussions
‎Feb 05, 2016 10:34 AM
1 Upvote
‎Feb 05, 2016 10:34 AM
1 Upvote
Hithomasb18318189, Acrobat 11.0.6 is not compatible with Mac OS 10.11. Open Acrobat, navigate to Help menu & check for the updates. Update Acrobat XI to 11.0.14 to make it compatible. Once the updates are installed, try to replicate the issue. The password it's asking is your Mac user account's password. Please enter it so that you can update the application.. If you can't find an option to reset the password, please contact Mac support team. Regards, Meenakshi ... View more

Re: scan multiple pages to multiple pdf

by Adobe Employee in Acrobat SDK Discussions
‎Feb 05, 2016 10:25 AM
‎Feb 05, 2016 10:25 AM
Hi wayneg78079885, Creates multiple files from multiple paper documents. Click More Options, and specify whether to create a PDF Portfolio of the files, the number of pages for each file, and a file name prefix. Regards, Meenakshi ... View more

Re: Image issues exporting PPT to PDF

by Adobe Employee in Acrobat Discussions
‎Feb 05, 2016 10:03 AM
‎Feb 05, 2016 10:03 AM
Hi courtneyl10155065, Instead of Printing to Adobe PDF file, try creating PDF from Acrobat itself (File menu -> Create PDF -> PDF from File). Check if it works. Regards, Meenakshi ... View more

Re: is administrator required when auto updating a...

by Adobe Employee in Acrobat SDK Discussions
‎Feb 05, 2016 09:40 AM
‎Feb 05, 2016 09:40 AM
Hi nancys52813019, To install/update/uninstall any application either you are logged in as a administrator or administrator has granted rights to the user account to perform any installation/update/uninstall. Regards, Meenakshi ... View more

Re: Same photo prints differently

by Adobe Employee in Acrobat SDK Discussions
‎Feb 05, 2016 08:28 AM
‎Feb 05, 2016 08:28 AM
Hi MDSTech, Acrobat 9 is not compatible with Windows 7 Adobe Acrobat system requirements, features may or may not work. Try to print as image Print PDF as image | Adobe Acrobat, Reader. Regards, Meenakshi ... View more

Re: "Unable to convert PostScript file"

by Adobe Employee in Acrobat Discussions
‎Feb 05, 2016 08:24 AM
1 Upvote
‎Feb 05, 2016 08:24 AM
1 Upvote
Hithomasb18318189, Please let us know the exact dot version of Acrobat installed on your Mac? Make sure that your Printer driver is updated. Try uninstalling & reinstalling the latest printer drivers. Regards, Meenakshi ... View more

Re: scan multiple pages to multiple pdf

by Adobe Employee in Acrobat SDK Discussions
‎Feb 05, 2016 08:20 AM
‎Feb 05, 2016 08:20 AM
Hi wayneg78079885, Refer to this KB doc. for help Scan documents to PDF, Adobe Acrobat. Regards, Meenakshi ... View more

Re: How do you remove a zero value in a Calculated...

by Adobe Employee in Acrobat SDK Discussions
‎Feb 05, 2016 08:07 AM
‎Feb 05, 2016 08:07 AM
Hi slabby, I am sorry that won't be possible. Calculated field shows 0 by default if there is no data entered in either of the fields. Regards, Meenakshi ... View more

Re: Forms and Ipad

by Adobe Employee in Acrobat SDK Discussions
‎Feb 05, 2016 07:39 AM
‎Feb 05, 2016 07:39 AM
Hi david,‌ Is the Submit button set to email the PDF form for it directs to a particular URL? Regards, Meenakshi ... View more

Re: Adobe acrobat pro Impossible d'inserer video d...

by Adobe Employee in Acrobat SDK Discussions
‎Feb 05, 2016 07:36 AM
‎Feb 05, 2016 07:36 AM
Hi david,‌ Please let us know the exact dot version of Acrobat Pro installed on your computer? Make sure it is compatible with your OS Adobe Acrobat system requirements. Insert video : Add audio, video, and interactive objects to PDFs in Adobe Acrobat Regards, Meenakshi ... View more

Re: How to activate acrobat when it is part of a s...

by Adobe Employee in Acrobat SDK Discussions
‎Feb 05, 2016 01:00 AM
‎Feb 05, 2016 01:00 AM
Hi Dytrain, Please refer this KB doc for help: Error: "Acrobat 8 Professional cannot be launched" | Adobe Creative Suite 3 Let me know if you need any further help. Regards, Meenakshi ... View more

Re: Why doesn't the signature from one computer sh...

by Adobe Employee in Adobe Acrobat Sign Discussions
‎Feb 04, 2016 10:46 PM
‎Feb 04, 2016 10:46 PM
Hi RacerRick, To save signature in Acrobat cloud, open a file in Acrobat Application and select "Fill&Sign" option from tool pane. Enter profile details on left and add signature from option provided on tool bar. Make sure you check box for save signature at bottom and click on apply. This will save your signature on Acrobat cloud. Let me know if you need any further help. Regards, Meenakshi ... View more

Re: ERROR: DW071: ERROR: DW003: Third party payl...

by Adobe Employee in Acrobat Reader Discussions
‎Feb 04, 2016 08:31 PM
4 Upvotes
‎Feb 04, 2016 08:31 PM
4 Upvotes
Hi belindaa11962653, Sign out of CC via Preferences>Account. Then quit the CC installer app. Go here Adobe - Adobe Acrobat Reader DC Distribution to manually install Acrobat Reader DC. Let me know if this resolves your issue. Regards, Meenakshi ... View more

Re: Sending document and redirected to subscriptio...

by Adobe Employee in Adobe Acrobat Sign Discussions
‎Feb 04, 2016 11:38 AM
‎Feb 04, 2016 11:38 AM
Hi elizabethm42775870, Free account users can send upto 5 documents for Signature in a rolling window. You have already send 5 documents, we have checked the transaction details at the backend, one free transaction will be added after 1PM PST. Please wait till then. Regards, Meenakshi ... View more

Re: open to a specific 3d view and change view in ...

by Adobe Employee in Acrobat SDK Discussions
‎Feb 04, 2016 11:19 AM
‎Feb 04, 2016 11:19 AM
HiRChalmers, We are glad you were able to resolve this issue. If you wish to share the solution for other users, you can share it here. Regards, Meenakshi ... View more

Re: Paid for personal account but still have popup...

by Adobe Employee in Adobe Acrobat Sign Discussions
‎Feb 04, 2016 11:17 AM
‎Feb 04, 2016 11:17 AM
Hi bigbob98367, Please contact our support team via email at support@echosign.com with your query. Regards, Meenakshi ... View more

Re: how to replicate security/permissions and prin...

by Adobe Employee in Acrobat SDK Discussions
‎Feb 04, 2016 11:08 AM
‎Feb 04, 2016 11:08 AM
Hincme18389706, PDF form needs to Reader Extended (File menu -> Save as other -> Reader Extended PDF -> Enable More tool) using Acrobat application so that users can Save & print the form data. Regards, Meenakshi ... View more

Re: Print Sticky Notes

by Adobe Employee in Acrobat SDK Discussions
‎Feb 04, 2016 11:05 AM
‎Feb 04, 2016 11:05 AM
Hi markmc98396207 Refer to this KB doc. for help Print comments | Adobe Acrobat, Reader. Regards, Meenakshi ... View more

Re: I have my product key and Serial Number, but c...

by Adobe Employee in Acrobat SDK Discussions
‎Feb 03, 2016 09:28 PM
‎Feb 03, 2016 09:28 PM
Hi stuartp46649240, Please let us know the dot version of  Adobe application you are trying to download. Also please share the exact error message you get when you enter the serial number. Regards, Meenakshi ... View more

Re: combine multiple excel docs. in to a combined ...

by Adobe Employee in Acrobat SDK Discussions
‎Feb 03, 2016 08:39 PM
‎Feb 03, 2016 08:39 PM
Hi paulac31512039, Please share the dot version of Acrobat and OS installed on your system. Is this the issue only with excel files? If you get any error message please share that as well. Regards, Meenakshi ... View more

Re: I recently updated my OS to Windows 10, I swit...

by Adobe Employee in Acrobat SDK Discussions
‎Feb 03, 2016 11:42 AM
‎Feb 03, 2016 11:42 AM
Hi katrinac23054491, Are you not able to print the PDF files or you are not able to print to Adobe PDF printer? Let me know the exact dot version of Acrobat installed on your computer? Regards, Meenakshi ... View more

Re: PDFs are not printing from Acrobat DC

by Adobe Employee in Acrobat SDK Discussions
‎Feb 03, 2016 11:41 AM
‎Feb 03, 2016 11:41 AM
Hi daleparrott, Make sure Acrobat DC & the printer drivers are updated to the latest version. KB doc. for help https://helpx.adobe.com/acrobat/kb/troubleshoot-pdf-printing-acrobat-reader.html Regards, Meenakshi ... View more
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